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AwardedSuppliesEuropeanOpen

Case Management System (with integrated DMS and RMA)

gemeente Nissewaard · Open · 244336
Type
Supplies
48517000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Municipality of Nissewaard intends to replace its current e-Suite case management system from Atos with a new Case Management System with an integrated Document and Records Management System (ZSDMS). The procurement is an open procedure for a supply. The contract will be entered into with a single party, with an initial term of 5 years and the possibility of four optional extensions of 2 years each. The new solution must comply with Dutch laws and regulations regarding data protection, archiving, and records management, and must integrate seamlessly with existing municipal processes. Key aspects include migration of existing data, user and administrator training, continuous support, and a clear service level agreement. The municipality expects a robust, scalable, and user-friendly solution that increases decision-making efficiency and transparency for citizens.

Supplies · Open · European procedure

European
Contracting authority
gemeente Nissewaard
Contract type
Supplies
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
10:00
Scope
European
European procedure
Lots
Single contract
Main CPV code
48517000
Location
Netherlands
CharacteristicsCPV 48SuppliesEU tenderCase Management SystemDMSRecords Management

01What is being requested

The Municipality of Nissewaard intends to replace its current e-Suite case management system from Atos with a new Case Management System with an integrated Document and Records Management System (ZSDMS). The procurement is an open procedure for a supply. The contract will be entered into with a single party, with an initial term of 5 years and the possibility of four optional extensions of 2 years each. The new solution must comply with Dutch laws and regulations regarding data protection, archiving, and records management, and must integrate seamlessly with existing municipal processes. Key aspects include migration of existing data, user and administrator training, continuous support, and a clear service level agreement. The municipality expects a robust, scalable, and user-friendly solution that increases decision-making efficiency and transparency for citizens.

The Municipality of Nissewaard intends to award a contract for the replacement of the Case Management System with integrated Document and Records Management System (hereinafter ZSDMS). The municipality currently uses the e-Suite case management system from Atos. The underlying contract with the current supplier will expire on 31 December 2022. The new contract will be entered into with 1 party and will have an initial term of 5 years. The agreement may be unilaterally extended by the municipality four times optionally, each for a duration of 2 years.

48517000Supplies

02Outcome

Awarded

Circle Software Group B.V.

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Afas Software B.V.SME9681×
2Visma Circle B.V.SME9423×
3PinkRoccade Local Government B.V.SME9338×
4COMPAREX Nederland B.V.SME9142×
5Unit4 Business Software Netherlands B.V.SME9120×
6Bechtle direct B.V.SME8933×

06Tender documents

TN336792 - SF03 Aankondiging van een gegunde opdracht 20220404115102pdfApr 6, 2022 · 29 KB
2e NVI Zaaksysteem DMS RMA 336792 vraag 1 tm 14 DEF dd 20122021 BEANTWOORDINGpdfDec 20, 2021 · 210 KB
Bijlage 03 Prijzenblad (aangepast aan NvI2)xlsxDec 20, 2021 · 26 KB
1e NVI Antwoorden schema 3 aanbesteding 336792pdfDec 20, 2021 · 170 KB
1e NVI Zaaksysteem DMS RMA 336792 vraag 1 tm 107 DEF dd 08122021pdfDec 8, 2021 · 305 KB
1e NVI Aangepaste Bijlage 03 Prijzenblad 336792xlsxDec 8, 2021 · 25 KB
TN336792 - SF14 Kennisgeving van aanvullende informatie, informatie over een onvolledige procedure of rectificatie 20211208161808pdfDec 8, 2021 · 13 KB
1e NVI Antwoorden schema 3 aanbesteding 336792pdfDec 8, 2021 · 170 KB
1e NVI Aangepaste planning aanbesteding 336792pdfDec 8, 2021 · 324 KB
TN336792 - SF14 Kennisgeving van aanvullende informatie, informatie over een onvolledige procedure of rectificatie 20211122075656pdfNov 22, 2021 · 15 KB
Bijlage 06 DemonstratiescriptspdfNov 19, 2021 · 641 KB
Bijlage 01 Inschrijfformulier (incl. referentie en certificeringen)docxNov 19, 2021 · 23 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the objective of this assignment?
The assignment concerns the replacement of the current e-Suite case management system from Atos with a new Case Management System with an integrated Document and Records Management System (ZSDMS).
What is the contractual term of the agreement?
The agreement has an initial term of 5 years. The municipality has the option to unilaterally extend the agreement four times optionally, each for a duration of 2 years.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
deze opdracht

Gegunde waarden in CPV 48 · leveringen n=653