AwardedSuppliesEuropeanOpen
Case Management System
Shared Service Centrum Ons · Open · 1 lots · 365598
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Supplies
48000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
Tender for the delivery of a new case management system for three municipalities via Shared Service Centrum Ons. The assignment has a maximum duration of 10 years and includes a mandatory Proof of Concept.
Supplies · Open · European procedure
European
CharacteristicsCPV 48SuppliesEU tender
01What is being requested
Delivery of a new case management system for the municipalities of Dalfsen, Westerveld, and Zwartewaterland. The assignment includes the delivery of a solution for administrative decision-making and generic business processes for a period of 4 years with options up to a maximum of 10 years.
The procurement for a new case management system is being carried out by the Shared Service Center ONS (SSC-ONS) for three of the participating partners, namely the municipalities of Dalfsen, Zwartewaterland, and Westerveld.
1Case Management System—
02Outcome
Awarded
Visma Circle B.V.
Bidders
1
03Strategic insight
Strategic insight · AI analysis
Ensure a strong focus on integration with MS 365 and Teams. Prepare a thorough plan of approach for the technical installation of the PoC. Take into account the desire for joint functional management between the three municipalities.
04Points of attention
Important · 5
The Proof of Concept is a mandatory condition for final award.Important
There is no compensation for participation in the PoC.Important
The migration of closed archive collections is excluded from the scope.Important
A 3-month waiting room agreement will be concluded with the second bidder.Important
The configuration must align with the i-Navigator.Important
05Can I take part?
Financial · 1
Financial and economic standing.Financial
Technical · 3
Technical and professional competence.Technical
Quality standards.Technical
Business/Professional liability insurance.Technical
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
Qualityweight n/a
Assessment of the quality.
Priceweight n/a
Assessment of the price.
08Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
09Bidders in this segment
#Likely bidderFitWins
1Visma Circle B.V.SME10030×
2Unit4 Business Software Netherlands B.V.SME9428×
3Visma Roxit B.V.SME9421×
4Bechtle direct B.V.SME9342×
5Centric Netherlands B.V.SME9331×
6Afas Software B.V.SME9196×
10Tender documents
TN508625 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260224160228pdfFeb 26, 2026 · 143 KB
NVI 4 Vraag en antwoord 25-03-2025pdfMar 25, 2025 · 23 KB
Herzien Bijlage XIII Inschrijfprijs Prijzenblad Westerveld Zwartewaterland DalfsenxlsxMar 25, 2025 · 35 KB
NVI 3 Vragen en antwoorden 21-03-2025pdfMar 21, 2025 · 29 KB
NVI 2 Vragen en antwoorden 19-03-2025pdfMar 19, 2025 · 68 KB
Herzien Bijlage XIV conformiteitenlijstdocxMar 19, 2025 · 63 KB
Herzien Bijlage XIII Inschrijfprijs Prijzenblad Westerveld Zwartewaterland DalfsenxlsxMar 19, 2025 · 38 KB
Herziene eis E77pdfFeb 26, 2025 · 95 KB
Herziene Planning nav NVIpdfFeb 26, 2025 · 14 KB
1e NVI Vragen en antwoorden Zaaksysteem 26-02-2025pdfFeb 26, 2025 · 128 KB
Herzien Bijlage XIII Inschrijfprijs Prijzenblad Westerveld Zwartewaterland DalfsenxlsxFeb 26, 2025 · 34 KB
Toegevoegd Bijlage XIV conformiteitenlijstdocxFeb 26, 2025 · 62 KB
11Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedinAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst dAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) sc
12Frequently asked questions
For which municipalities is the case management system being implemented?
The procurement concerns the delivery of a new case management system for the municipalities of Dalfsen, Zwartewaterland, and Westerveld.
Which procurement conditions apply to this assignment?
The procurement conditions for this assignment are based on the GIBIT 2023 (Gemeentelijke Inkoopvoorwaarden bij IT).
Who is conducting the procurement for the participating municipalities?
The procurement is being carried out on behalf of and under the management of the Shared Service Centrum Ons (SSC-ONS).
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 350K
€ 350K
median
€ 737K
€ 737K
p75
€ 1,9 mln
€ 1,9 mln
deze opdracht
Gegunde waarden in CPV 48 · leveringen n=653