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ClosedServicesMarktconsultatie

Case and archive system

Gemeente Heemskerk · Marktconsultatie · 1 lots · 377451
Type
Services
72000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high

Market consultation for the possible procurement of a new case and archive system for the Municipality of Heemskerk. The focus is on a hybrid working environment, interoperability, and sustainable information management.

Services · Marktconsultatie · National procedure

Complete timeline
Contracting authority
Gemeente Heemskerk
Contract type
Services
Marktconsultatie
Estimated value
Estimate not published
Submission deadline
Ongoing
Scope
National
National procedure
Lots
1
1 lots
Main CPV code
72000000
Location
Netherlands
CharacteristicsCPV 72Services

01What is being requested

The assignment concerns the selection, implementation, and commissioning of a new case and archive system. This includes the development of an information architecture and the integration with existing systems such as Microsoft 365 for a minimum duration of four years.

The scope of this assignment includes the following: denotes the following: • Selecting, implementing, and commissioning a new case and/or archive system; • Describing and developing an information architecture suitable for a hybrid case environment and a generic archive solution; • Supporting case-oriented working and archiving within and outside specialist applications; • Integrating with existing infrastructure and information systems within the Municipality of Heemskerk (including MS365, e-depot, case-specific applications). • There is explicit attention to adoption, training, and su

72000000Services
1Case and archive system—

02Strategic insight

“
Strategic insight · AI analysis
When responding, focus on user-friendliness and a low barrier to adoption. Emphasize how your solution aligns with the hybrid case environment and the desired architecture principles. Provide a clear indication of the cost distribution for a period of four years.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
The municipality aims for a narrow case system where processes primarily take place in specialist applications.Important
There is a strong focus on the Common Ground principles and the GEMMA architecture.Important
Integration with Microsoft 365, including SharePoint and Outlook, is essential.Important
The aim is for minimal custom solutions and maximum alignment with standards.Important
The supplier is expected to act as a strategic partner during design and adoption.Important

04Award criteria

Economically Most Advantageous Tenderweight n/a

The municipality aims to apply the best price/quality ratio.

05Process & timeline

Placing market consultation on TenderNed
2 mei 2025
Deadline for responding to the questions
23 mei 2025
Message from municipality to supplier regarding demo days
10 juni 2025
Demo days
18 juni 2025, 19 juni 2025, 25 juni 2025
Message from municipality to supplier regarding continuation of the market consultation
15 augustus 2025

06Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

07Likely competitors

#Likely bidderFitWins
1Afas Software B.V.SME10084×
2Centric Netherlands B.V.SME10072×
3Visma Roxit B.V.SME10029×
4Visma Circle B.V.SME10033×
5PinkRoccade Local Government B.V.SME9966×
6Visma Raet B.V.SME9931×

08Tender documents

TN523284 - EFE1 Vrijwillige aankondiging van voorafgaande marktconsultatie 20250502140657pdfMay 2, 2025 · 7 KB
Marktconsultatie zaak- en archiefsysteem Heemskerk v0.2pdfMay 2, 2025 · 236 KB
Bijlage 1 Antwoordformulier marktverkenning zaak- en archiefsysteem v0.2docxMay 2, 2025 · 104 KB

09Legal themes that may be relevant here

10Frequently asked questions

What is the scope of the assignment for the new case and archive system?
The assignment includes the selection, implementation, and commissioning of a new case and/or archive system, the development of an information architecture for a hybrid case environment, and integration with existing systems such as MS365 and the e-depot.
What principles does the municipality apply during implementation?
A phased approach is assumed with an emphasis on support, promoting the reuse of existing solutions, and preventing unnecessary customization. Additionally, there is explicit attention to adoption, training, and support.
Which integrations must the solution align with?
The solution must integrate with the existing infrastructure and information systems of the municipality, including MS365, the e-depot, and case-specific applications.
What are the main points of attention for the design of the new working environment?
Key points of attention are a clear definition of case-oriented working within the municipal context, good support for information management, user involvement, and the rationalization of the application landscape.

Automatically compiled from the official tender data and documents.

11Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436