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AwardedSuppliesEuropeanCompetitive procedure with negotiation

Workforce Management system (WfM)

Sociale Verzekeringsbank · Competitive procedure with negotiation · 1 lots · 377613
Type
Supplies
48000000
Estimated value
€ 17M
estimated
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Sociale Verzekeringsbank (SVB) requires a single and secure, cloud-based Workforce Management (WfM) solution, including implementation, operation, maintenance, and optimization.

Supplies · Competitive procedure with negotiation · European procedure

European
Contracting authority
Sociale Verzekeringsbank
Contract type
Supplies
Competitive procedure with negotiation
Estimated value
€16,500,000
estimated value
Submission deadline
Ongoing
10:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
48000000
Location
Netherlands
CharacteristicsCPV 48SuppliesEU tenderWfMSaaSForecasting

01What is being requested

The Sociale Verzekeringsbank (SVB) requires a single and secure, cloud-based Workforce Management (WfM) solution, including implementation, operation, maintenance, and optimization.

The SVB wishes to acquire a single total solution consisting of the 5 WfM sub-processes (Forecasting, Capacity Management, Scheduling, Daily Management, reporting & analysis). [Note: 'Dagsturing' is translated as Daily Management]. [Note: 'Roosteren' is translated as Scheduling]. [Note: 'Capaciteitsmanagement' is translated as Capacity Management]. [Note: 'Rapportage & analyse' is translated as reporting & analysis]. [Note: 'Forecasting' is translated as Forecasting]. [Note: 'WfM' is translated as WfM]. [Note: 'SaaS' is translated as SaaS]. [Note: 'SVB' is translated as SVB]. [Note: '

48000000€ 17MSupplies
1No lot division€16,500,000

02Outcome

Awarded

Anago B.V.

Bidders
3

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

€16,500,000

05Bidders in this segment

#Likely bidderFitWins
1Afas Software B.V.SME9898×
2Centric Netherlands B.V.SME9764×
3Unit4 Business Software Netherlands B.V.SME9727×
4Visma Raet B.V.SME9636×
5Visma Circle B.V.SME9629×
6PinkRoccade Local Government B.V.SME9562×

06Legal themes that may be relevant here

07Frequently asked questions

What does the assignment for the Workforce Management system entail?
The assignment concerns the acquisition of a single total solution for the 5 WfM sub-processes: Forecasting, Capacity Management, Scheduling, Daily Management, and reporting & analysis.
Which specific services are delivered within the assignment?
The assignment includes the delivery of a SaaS service, implementation (installation, configuration, setup, and training), operation, technical management, support, maintenance, functional management, and optimization in the field of IT and WfM processes.
To which technical frameworks must the solution comply?
The services to be delivered must at least comply with the requirements and wishes as described in Annex C (Program of Requirements and Wishes) and Annex D (Architecture Description).
In what manner will the functional management be fulfilled?
The functional management will be carried out according to the principle of 'doing for, doing together, and doing yourself'.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
€ 17 mln

Gegunde waarden in CPV 48 · leveringen n=653