Voluntary prior transparency: support for Hitachi equipment
The Municipality of Den Haag is seeking a service provider for the technical support and maintenance of Hitachi equipment. The contract is subject to negotiations without prior publication, meaning the procurement is limited to a select group of potential bidders. The focus lies on both preventive maintenance and reactive support, including on-site and remote support, and the provision of spare parts. The contracting authority requires a proven track record with Hitachi products, a solid service level agreement (SLA), and the ability to respond to malfunctions within a short timeframe. The collaboration is aimed at a long-term relationship with clear reporting and quality controls.
Services · Onderhandeling zonder bekendmaking · European procedure
01What is being requested
The Municipality of Den Haag is seeking a service provider for the technical support and maintenance of Hitachi equipment. The contract is subject to negotiations without prior publication, meaning the procurement is limited to a select group of potential bidders. The focus lies on both preventive maintenance and reactive support, including on-site and remote support, and the provision of spare parts. The contracting authority requires a proven track record with Hitachi products, a solid service level agreement (SLA), and the ability to respond to malfunctions within a short timeframe. The collaboration is aimed at a long-term relationship with clear reporting and quality controls.
Support for Hitachi equipment
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Likely competitors
05Legal themes that may be relevant here
06Estimated value versus the market
€ 350K
€ 1,0 mln
€ 3,3 mln
Gegunde waarden in CPV 50 · diensten n=1189