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PlannedServicesMarktconsultatie

Tender preparation Certified implementation and support partner for Microsoft Dynamics CRM

Stichting Talland College · Marktconsultatie · 1 lots · 415132
Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate

This is a market consultation in preparation for an EU procurement for a Microsoft Dynamics CRM implementation and support partner for Talland College. The focus lies on supporting marketing processes and digitizing the 'Selling Education' process within the LLO trajectory.

Services · Marktconsultatie · National procedure

Complete timeline
Contracting authority
Stichting Talland College
Contract type
Services
Marktconsultatie
Estimated value
Estimate not published
Submission deadline
Ongoing
Scope
National
National procedure
Lots
1
1 lots
Main CPV code
72000000
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72Services

01What is being requested

This concerns the implementation and support for the Microsoft Dynamics CRM system of Talland College, with a focus on Marketing & Communication and Lifelong Learning (LLO). The assignment includes, among other things, the integration with the Student Information System (Educator) and AFAS, the realization of connections, and supporting the student journey.

The purpose of this market consultation is to gain insight into the possibilities (and limitations) and competition regarding this procurement requirement. Additionally, Talland College wishes to investigate the market and the market interest in potential participation in the planned tender. They want to obtain a good understanding of what is possible, what is currently happening in the market, and how certain issues affect competition. Through this market consultation, we hope to generate a clear picture of the level of interest and the possibilities (and limitations) in the market and the se

72000000Services
1Tender preparation Certified implementation and support partner for Microsoft Dynamics CRM—

02Strategic insight

“
Strategic insight · AI analysis
<ul Focus on the integration capabilities with core systems such as Educator (SIS) and AFAS, as this is essential for the student journey and the LLO process. Demonstrate expertise in translating complex calculation models and pricing into a manageable CRM environment. Emphasize experience with data integrity and reporting (Power BI) to facilitate the desired insights into conversions and marketing campaigns.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
The assignment includes both Marketing & Communication and Lifelong Learning (LLO) activities.Important
There is a necessity for integration with the Student Information System (Educator) and AFAS.Important
The realization of dashboards and reports via Power BI is an important component.Important
The contracting authority wishes to mitigate the knowledge advantage of the current contractor to create a level playing field.Important

04Process & timeline

Publication of market consultation on TenderNed
9 maart 2026
Deadline for submitting written responses to the market consultation questions
23 maart 2026
Publication of tender
12 juni 2026
Closing 1st NvI
31 augustus 2026
Response to 1st NvI
15 september 2026
Closing 2nd NvI
22 september 2026
Response to 2nd NvI
2 oktober 2026
Closing of bids
22 oktober 2026
Explanation and demos + consensus
10 / 11 november 2026
Completion of assessment procedure
11 november 2026
Publication of intended award
14 december 2026
Final award
12 januari 2027
Ingangsdatum contract, start implementatie
18 januari 2027

05Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

06Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME9872×
2Afas Software B.V.SME9684×
3Visma Circle B.V.SME9633×
4PQR B.V.SME9630×
5COMPAREX Nederland B.V.SME9564×
6Protinus IT B.V.SME9551×

07Tender documents

Marktconsultatiedocument Microsoft Dynamics inrichting en supportpartner TC26MDpdfMar 9, 2026 · 299 KB
Bijlage 4 Set documenten LLO TC26MDzipMar 9, 2026 · 1238 KB
TN576127 - EFE1 Vrijwillige aankondiging van voorafgaande marktconsultatie 20260309164722pdfMar 9, 2026 · 177 KB
Bijlage 2 Programma van Eisen non-functionals TC26MDxlsxMar 9, 2026 · 32 KB
Bijlage 3 Omschrijving van de opdracht Marketing & Communicatie TC26MDpdfMar 9, 2026 · 99 KB
Bijlage 1 Format beantwoorden marktconsultatievragen TC26MDdocxMar 9, 2026 · 69 KB

08Legal themes that may be relevant here

09Frequently asked questions

What experience requirements are imposed on the supplier?
Bidders must have at least 2 years of experience with Microsoft Dynamics CRM implementations and support.
What language requirements must the communication meet?
All contact must take place in Dutch. The service desk must communicate at least at HAVO level. Communication with developers may be in English, provided a colleague of this developer speaks Dutch.
Who retains ownership of the data?
The contracting authority always remains the (intellectual) owner of its own data and has full user rights arising from the procurement and the services.
How should the pricing be based?
The pricing must be unconditionally based on the current implementation. All costs must be included in the rates on the supplier's pricing sheet.

Automatically compiled from the official tender data and documents.

10Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436