ClosedServicesEuropeanOpen

Provision of psychological assistance

Type
Services
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Provision of psychological assistance for the COA, 24/7, including crisis management and offline assistance abroad. Restricted procedure (2016).

Services · Open · European procedure

European
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
13:00
Scope
European
European procedure
Lots
Single contract
Main CPV code
Location
Netherlands
CharacteristicsCPVServicesEU tender

01What is being requested

Provision of psychological assistance for the COA, 24/7, including crisis management and offline assistance abroad. Restricted procedure (2016).

The Centraal Orgaan opvang asielzoekers (COA) requires a supplier capable of providing adequate crisis management and (psychological) assistance following shocking events. This concerns employees employed by the COA, volunteers, and hired personnel. [newline]A shocking event is an event in which one or more COA employees are confronted with unexpected situations in the work environment, such as: aggression, violence, accidents, calamities, sudden death and suicide, sexual harassment, and other undesirable behaviors. [newline]It concerns the provision of urgent and non-urgent assistance follow

Services

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1USG Professionals BV potentialSME38
2OnlyHuman B.V. potentialSME38
3Babbage Company B.V. potentialSME38
4Staatvandienst B.V. potentialSME37
5Argonaut Advies B.V. potentialSME37
6Berenschot Groep B.V. potentialSME37

05Tender documents

TN113488 - SF01 Vooraankondiging 20160902115517pdfSep 2, 2016 · 16 KB

06Legal themes that may be relevant here

07Frequently asked questions

What exactly does the requested psychological assistance entail?
The services include both urgent and non-urgent assistance following shocking events. This means that an intake takes place to identify post-traumatic stress disorders, to advise on a method of treatment, and to provide psychotherapy aimed at the treatment of these disorders.
For which target group is the assistance intended?
The assistance is aimed at COA employees who are in salaried employment, volunteers, and hired personnel.
What kind of events fall under the definition of a shocking event?
Shocking events are understood to be unexpected situations in the work environment, such as aggression, violence, accidents, calamities, sudden death and suicide, sexual harassment, and other undesirable behaviors.
What are the requirements regarding availability and geographical coverage?
The services must be available nationwide and 24/7. A 24/7 availability service must be present for crisis advice and urgent assistance. Additionally, the services must also be available abroad in certain cases.

Automatically compiled from the official tender data and documents.