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ClosedServicesEuropeanOnderhandeling zonder bekendmaking

Renewal of agreement for customer, case, and archive system

Gemeenschappelijke Regeling Drechtsteden · Onderhandeling zonder bekendmaking · 1 lots · 243296
Type
Services
72416000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Gemeenschappelijke Regeling Drechtsteden wishes to enter into a new agreement with Roxit for services related to the customer, case, and archive system. The procurement is conducted under a negotiated procedure without publication, meaning the contracting authority negotiates directly with selected suppliers. The focus is on continuing and improving the existing systems, including support, maintenance, upgrades, and integration with other municipal IT infrastructure. The contracting authority expects a supplier with experience in similar systems within the public sector, good knowledge of Dutch laws and regulations regarding archiving and data protection, and the ability to guarantee a seamless transition and minimal disruption of services.

Services · Onderhandeling zonder bekendmaking · European procedure

European
Contracting authority
Gemeenschappelijke Regeling Drechtsteden
Contract type
Services
Onderhandeling zonder bekendmaking
Estimated value
Estimate not published
Submission deadline
Ongoing
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72416000
Location
DORDRECHT
CharacteristicsCPV 72ServicesEU tendercustomer systemcase managementarchive

01What is being requested

The Gemeenschappelijke Regeling Drechtsteden wishes to enter into a new agreement with Roxit for services related to the customer, case, and archive system. The procurement is conducted under a negotiated procedure without publication, meaning the contracting authority negotiates directly with selected suppliers. The focus is on continuing and improving the existing systems, including support, maintenance, upgrades, and integration with other municipal IT infrastructure. The contracting authority expects a supplier with experience in similar systems within the public sector, good knowledge of Dutch laws and regulations regarding archiving and data protection, and the ability to guarantee a seamless transition and minimal disruption of services.

Entering into a new agreement with Roxit regarding services related to the customer, case, and archive system currently in use

72416000Services
1Lot 1—

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1PinkRoccade Local Government B.V.SME10066×
2Visma Circle B.V.SME10033×
3Visma Roxit B.V.SME10029×
4Afas Software B.V.SME9884×
5Protinus IT B.V.SME9851×
6Bechtle direct B.V.SME9845×

05Legal themes that may be relevant here

06Frequently asked questions

What is the purpose of this contract?
The purpose is to enter into a new agreement with Roxit for services regarding the customer, case, and archive system currently in use.
What does the new agreement cover?
The agreement concerns the services surrounding the current customer, case, and archive system.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436