Conducting customer investigations for Dienst Justis
The purpose of this tender by the Inkoop Uitvoeringscentrum Dienst Justitiële Inrichtingen (IUC DJI) is to enter into a framework agreement with one contractor capable of conducting customer investigations (KTO’s) and selecting an appropriate type of customer investigation based on the research request. The contractor must have experience with Justis and be able to establish connections between various research results to increase the efficiency and effectiveness of the services. The procedure is public and focuses on the provision of services. The contractor must possess methodical expertise, knowledge of judicial processes, and a proven track record in conducting customer investigations within the public sector.
Services · Open · European procedure
01What is being requested
The purpose of this tender by the Inkoop Uitvoeringscentrum Dienst Justitiële Inrichtingen (IUC DJI) is to enter into a framework agreement with one contractor capable of conducting customer investigations (KTO’s) and selecting an appropriate type of customer investigation based on the research request. The contractor must have experience with Justis and be able to establish connections between various research results to increase the efficiency and effectiveness of the services. The procedure is public and focuses on the provision of services. The contractor must possess methodical expertise, knowledge of judicial processes, and a proven track record in conducting customer investigations within the public sector.
To increase efficiency and effectiveness, the objective of this tender is to conclude a framework agreement with one Contractor who, in addition to deploying KTO’s, is also capable of deploying an appropriate type of customer investigation based on the requested research wish, utilizing previously gained experience with Justis and being able to establish connections between the outcomes of the various investigations.
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Likely competitors
05Legal themes that may be relevant here
06Frequently asked questions
What is the purpose of this assignment?
What specific expertise is expected from the contractor?
Automatically compiled from the official tender data and documents.
07Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949