OpenServicesEuropeanOpen
Outsourcing of ICT infrastructure and associated managed services
Gemeente Meerssen · Open · 1 lots · 412001
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72510000 · Computer management se
Estimated value
€ 7,00M
estimated
To deadline
-63d
Apr 14, 2026 · 08:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
Municipality of Meerssen is seeking a professional market party for the full outsourcing of its ICT infrastructure and managed services via a framework agreement.
Services · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 72ServicesEU tenderICT outsourcingManaged services
01What is being requested
The assignment concerns the supply, implementation, management, and maintenance of the ICT infrastructure and associated managed services (Managed Services) including technical application management. The agreement has an initial term of four (4) years with three optional extensions of two (2) years each.
Outsourcing ICT infrastructure and associated managed services
1Outsourcing of ICT infrastructure and associated managed services€7,000,000
02Strategic insight
Strategic insight · AI analysis
Focus on a Private Cloud solution within the EEA that meets the requirements of continuity, flexibility, and scalability. Ensure a strong proposition regarding unburdening (ontzorging), as this is the municipality's primary focus. Take into account the transition phase and the integration with existing network equipment and licenses.
03Points of attention
Important · 5
The ICT environment must be based on a Private Cloud within the EEA.Important
The contractor is responsible for the transition from the current infrastructure to the new environment.Important
Communication with the contracting authority may take place exclusively via TenderNed.Important
An optional waiting room construction (wachtkamerconstructie) is possible.Important
The contractor must be fully operational within two (2) months after the dissolution of a contract with the awarded bidder if they are in the waiting room.Important
04Can I take part?
Financial — Financial security.
Technical — Technical competence.
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Award criteria
qualityweight n/a
Award criterion quality.
priceweight n/a
Award criterion price.
07Process & timeline
Publication of Tender Guidelines
12 februari 2026
Closing date for submitting questions 1st Memorandum of Information (NvI)
9 maart 2026, 12.00 uur
Publication of Memorandum of Information 1
13 maart 2026
Closing date for submitting questions 2nd NvI
23 maart 2026, 12.00 uur
Publication of Memorandum of Information 2
27 maart 2026
Closing date for submitting Tender (fatal deadline)
14 april 2026, 8.00 uur
Opening of Tenders
14 april 2026, 9.00 uur
Publication of opening minutes
14 april 2026
Presentations / demos
28 - 30 april 2026
Publication of intention to award
7 mei 2026
Stand-still period
7 mei – 27 mei 2026
Publication of final award
28 mei 2026
Ondertekening Overeenkomst, start implementatie
1 juli 2026
Livegang en start Overeenkomst, ingangsdatum resultaatverplichting
Uiterlijk 1 februari 2027
08Value in context
€7,000,000
09Likely competitors
#Likely bidderFitWins
1Centric Netherlands B.V.SME9756×
2Afas Software B.V.SME9232×
3Bechtle direct B.V.SME9225×
4PQR B.V.SME9125×
5KPN B.V.SME9127×
6Uno Automatiseringdiensten B.V.SME9015×
10Tender documents
Bijlage 10 - Taken servicedesk ICTpdfFeb 13, 2026 · 61 KB
Aanbestedingsleidraad outsourcing ICTpdfFeb 13, 2026 · 786 KB
Bijlage 12 - Invulformulier ReferentiesdocxFeb 13, 2026 · 41 KB
Bijlage 11 - Invulformulier Nota van inlichtingendocxFeb 13, 2026 · 35 KB
Bijlage 8 - Huidige ICT-infrastructuurpdfFeb 13, 2026 · 334 KB
Bijlage 2 - uea_569693_20260202152912pdfFeb 13, 2026 · 332 KB
Bijlage 6b - Gemeentelijke ICT kwaliteitsnormen (v.2024-1)pdfFeb 13, 2026 · 651 KB
Bijlage 5 - ConceptovereenkomstpdfFeb 13, 2026 · 212 KB
Bijlage 6a - Gemeentelijke Inkoopvoorwaarden Bij IT 2023pdfFeb 13, 2026 · 1183 KB
Bijlage 7 - Kwaliteitsthema'spdfFeb 13, 2026 · 70 KB
uea_569693_20260202152912pdfFeb 13, 2026 · 332 KB
Bijlage 3 - PrijzenbladxlsxFeb 13, 2026 · 21 KB
11Legal themes that may be relevant here
Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kun
12Frequently asked questions
What are the most important suitability criteria for bidders?
Bidders must have demonstrable experience in ICT infrastructure outsourcing with a minimum of 3 comparable assignments. Additionally, a fully completed reference form (appendix 12) must be submitted.
To which specific procurement conditions and quality standards must the assignment be executed?
Execution must comply with the 'Municipal Procurement Conditions for IT 2023' (GIBIT 2023) and guidance must take place in accordance with the 'Municipal ICT Quality Standards (v.2024-1)'.
What is the scope of the ICT infrastructure and the expected contract duration?
The assignment concerns the management of over 255 workstations and the associated ICT infrastructure, with a maximum duration of 10 years.
Which contractual frameworks apply to the execution of the managed services?
The agreement is governed by the GIBIT 2023, whereby provisions apply for, among other things, the acceptance procedure, information security, the processor relationship, and the exit plan.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 7,0 mln
Gegunde waarden in CPV 72 · diensten n=1436