Interpretation services
Centrum Indicatiestelling Zorg (ZBO) is looking for a contractor for high-quality interpretation services that can be deployed on-site, via telephone, and digitally. The services must be predictable/schedulable, but also available on an ad-hoc basis in all possible languages. The contracting authority expects a flexible, scalable solution that meets the privacy and quality standards of the healthcare sector. The tender is open and aimed at attracting diverse providers capable of delivering a wide range of languages, including less common languages. The contractor must be able to switch quickly between different communication channels and provide a reliable technical infrastructure for digital interpreters. The service provision must comply with the requirements of Dutch healthcare legislation, particularly regarding data protection and confidentiality. The contracting authority seeks a long-term collaboration with a partner who can proactively respond to changing needs within the healthcare sector.
Services · Open · European procedure
01What is being requested
Centrum Indicatiestelling Zorg (ZBO) is looking for a contractor for high-quality interpretation services that can be deployed on-site, via telephone, and digitally. The services must be predictable/schedulable, but also available on an ad-hoc basis in all possible languages. The contracting authority expects a flexible, scalable solution that meets the privacy and quality standards of the healthcare sector. The tender is open and aimed at attracting diverse providers capable of delivering a wide range of languages, including less common languages. The contractor must be able to switch quickly between different communication channels and provide a reliable technical infrastructure for digital interpreters. The service provision must comply with the requirements of Dutch healthcare legislation, particularly regarding data protection and confidentiality. The contracting authority seeks a long-term collaboration with a partner who can proactively respond to changing needs within the healthcare sector.
CIZ is looking for a Contractor capable of providing high-quality interpretation services that can be obtained both on-site, via telephone, and digitally. This concerns both scheduled and ad-hoc services, in all possible languages.
02Outcome
Acolad Netherlands B.V.
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
In what ways can the interpretation services be obtained?
What types of interpretation work are requested within the assignment?
What is the scope of the requested interpretation services?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949