AwardedServicesOpen
Admission Procedure Independent Client Support
Gemeente Assen · Open · 1 lots · 376487
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
85300000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
This tender concerns the admission procedure for providing independent client support in the Municipality of Assen. Providers must meet specific requirements regarding expertise, registration, and the execution of Wmo tasks.
Services · Open · National procedure
1 exclusion grounds
CharacteristicsCPV 85Services
01What is being requested
The assignment concerns the provision of independent client support (OCO) for residents of the Municipality of Assen within the social domain.
The objective of this procurement procedure is to conclude agreements with multiple providers for the delivery of professional Independent Client Support to the residents of the Municipality of Assen starting from 1 July 2025. In this regard, ensuring sufficient availability and continuity, as well as freedom of choice for residents, are important guiding principles.
1Admission Procedure Independent Client Support—
02Outcome
Awarded
Stichting MEE Samen
Bidders
4
03Strategic insight
Strategic insight · AI analysis
Ensure that all personal registrations in the Registerplein are up to date for the deployment of personnel. Check whether the formats and templates of the municipality are strictly followed to prevent exclusion. Align the capacity with the established guidelines for waiting times and response speed.
04Points of attention
Important · 6
Compiling attachments yourself leads to exclusion.Important
Use of free email addresses such as Gmail or Hotmail is not permitted.Important
There is an obligation to accept clients, unless otherwise permitted with prior justification.Important
In case of urgency, a client must be called back within 2 days.Important
The use of subcontractors requires prior permission from the municipality.Important
There is an obligation for Social Return of 2% of the contract value.Important
05Can I take part?
Professional capability · 1
Membership of an appropriate trade organization or professional association, such as the BCMB.Professional capability
Technical · 1
Able to independently or jointly provide permanent guidance to at least 10 Clients simultaneously.Technical
Financial · 1
For a total Wmo turnover equal to or higher than € 125,000.00, an accountant's statement must be submitted.Financial
Exclusion ground · 1
No order subject to a periodic penalty payment, order subject to administrative enforcement, client stop, or prohibition on execution imposed by regulators.Exclusion ground
06Exclusion grounds
Exclusion grounds (1)
- No order subject to a periodic penalty payment, order subject to administrative enforcement, client stop, or prohibition on execution imposed by regulators.
07Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
08Bidders in this segment
#Likely bidderFitWins
1Leger des Heils Unknown10033×
2TzorgUnknown9314×
3Coöperatie Boer en ZorgUnknown9120×
4Stichting 's Heeren LooUnknown9113×
5Arckin B.V.SME909×
6Miep B.V.SME8510×
09Tender documents
TN524066 - EFE4 Aankondiging van een gegunde opdracht - Aankondiging van een gegunde opdracht publiceren 20250731142410pdfJul 31, 2025 · 12 KB
Bijlage 3 Concept Raamovereenkomst OCO 8-5-25pdfMay 8, 2025 · 238 KB
Nota van inlichtingen OCO 8-5-25pdfMay 8, 2025 · 179 KB
Bijlage 3 Concept Raamovereenkomst OCO 8-5-25pdfMay 8, 2025 · 238 KB
Toelatingsprocedure OCOpdfApr 28, 2025 · 576 KB
Nota van inlichtingen 2025-04-28-1pdfApr 28, 2025 · 2 KB
Bijlage 8. Toelichting op overeenkomstpdfApr 24, 2025 · 678 KB
Bijlage 7.2 Kostprijsberekening - rekenmodelxlsxApr 24, 2025 · 219 KB
Bijlage 5. ReferentieverklaringdocxApr 24, 2025 · 140 KB
Bijlage 4. Model Algemene Inkoopvoorwaarden VNGpdfApr 24, 2025 · 1006 KB
uea_524066_20250424162839pdfApr 24, 2025 · 330 KB
Bijlage 6. Toetsingskader Wmo en jeugdzorg 2019pdfApr 24, 2025 · 854 KB
10Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst dAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kun
11Frequently asked questions
What is the purpose of the agreements for independent client support?
The purpose is to conclude agreements with multiple providers for the delivery of professional Independent Client Support to the residents of the Municipality of Assen. The central focus is on ensuring sufficient availability, continuity, and freedom of choice for residents.
From when will the client support agreements be implemented?
The delivery of professional Independent Client Support to the residents of the Municipality of Assen starts from 1 July 2025.
Which guiding principles are central to the delivery of the support?
In the delivery of the services, the ensuring of sufficient availability and continuity, as well as the freedom of choice for the residents of the municipality, are the most important guiding principles.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 962K
€ 962K
median
€ 16 mln
€ 16 mln
p75
€ 108 mln
€ 108 mln
deze opdracht
Gegunde waarden in CPV 85 · diensten n=1531