AwardedServicesEuropeanOpen

Telephony services

Senzer · Open · 2 lots · 385165
Type
Services
64200000
Estimated value
€ 1,35M
estimated
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate

Tender for telephony services consisting of two lots for Teams Phone and mobile subscriptions. The assignment focuses on the configuration and management of the provision without the supply of peripherals.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
€1,355,000
estimated value
Submission deadline
Ongoing
10:00
Scope
European
European procedure
Lots
2
2 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 64ServicesEU tender

01What is being requested

The assignment concerns the supply of telephony services divided into two lots: P1 Teams Phone & fixed telephony and P2 Mobile subscriptions. The scope includes the configuration, implementation, and management of the telephony provision, whereby peripherals such as fixed handsets and headsets are explicitly excluded.

The tender includes the supply and integration of telecommunications services. These are divided into two lots: Lot 1 focuses on setting up a fixed telephony solution integrated into Microsoft Teams. Lot 2 focuses on the supply of mobile subscriptions.

64200000€ 1,35MServices
1Teams Phone & fixed telephony€775,000
2Mobile subscriptions€580,000

02Outcome

Awarded

Kreuze BV

Bidders
2

03Breakdown by lot

Teams Phone & fixed telephony€775,000
Mobile subscriptions€580,000

04Strategic insight

Strategic insight · AI analysis
When focusing on the technical solution, ensure the preservation of analogue functionality for existing lines. Take into account the strict deadline for lot 2 to ensure continuity. Formulate the SLA with market-standard classifications and resolution times for incidents.
Read automatically from the tender documents using AI. Always verify against the original documents.

05Points of attention

Important · 6
The penalty in article 18.6 GIBIT has been reduced to € 5,000.00.Important
For lot 2, the implementation must be completed no later than 1-1-26.Important
The implementation plan may comprise a maximum of 10 single-sided A4 pages.Important
The analogue lines must remain functionally preserved within the offered solution.Important
The final responsibility of the contractor is limited to the components under its direct management.Important
No data processing agreement applies because the supplier is designated as the controller.Important

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Process & timeline

implementation lot 1
10 november 2025
final delivery date lot 1
31 december 2025
final delivery date lot 2
31 december 2025

08Value in context

€1,355,000

09Bidders in this segment

#Likely bidderFitWins
1T-Mobile Netherlands B.V.SME10029×
2KPN B.V.SME10024×
3Odido Netherlands B.V.SME10013×
4Vodafone Libertel B.V.SME9923×
5Kreuze TelecomUnknown9413×
6Dectron ICT Groep B.V.SME85

10Tender documents

TN535100 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260223164238pdfFeb 25, 2026 · 147 KB
Nota van inlichtingen 2025-09-12-1pdfSep 12, 2025 · 14 KB
Bijlage 16 Historische verbruikgegevensjpgAug 21, 2025 · 85 KB
V2 Bijlage 5 Inschrijfbiljet - perceel 1xlsxAug 21, 2025 · 60 KB
Nota van inlichtingen 2025-08-21-1pdfAug 21, 2025 · 105 KB
Beschrijvend document Telefonie diensten - SenzerpdfJul 6, 2025 · 575 KB
uea_535100_20250704132315pdfJul 6, 2025 · 350 KB
Bijlage 12 Architectuurprincipes SenzerpdfJul 6, 2025 · 4156 KB
Bijlage 1 DefinitielijstpdfJul 6, 2025 · 87 KB
Bijlage 14 MarktconsultatiepdfJul 6, 2025 · 106 KB
Bijlage 3 Programma van Eisen - Perceel 1pdfJul 6, 2025 · 311 KB
Bijlage 15 Motivering keuze Teams PhonepdfJul 6, 2025 · 144 KB

11Legal themes that may be relevant here

12Frequently asked questions

Do the GIBIT Purchasing Conditions apply fully to this assignment?
The GIBIT apply as a set of general terms and conditions and safety net provisions. Although some provisions may be less applicable to the services in terms of nature and character, deleting provisions is not necessary or customary.
Can a supplier prevent dissolution by providing proof of reliability in accordance with article 2.87a Aw 2012?
No, the contracting authority has not agreed to this addition. If the proof is provided in accordance with article 2.87a Aw 2012 and is deemed sufficient by the contracting authority, the aforementioned ground for dissolution is already voided.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 400K
median
€ 856K
p75
€ 2,4 mln
€ 1,4 mln

Gegunde waarden in CPV 64 · diensten n=168