Support Agreement SAP SLcM and SAP FICA
Maastricht University is seeking a support provider for SAP Student Lifecycle Management (SLcM) and SAP FICA (student accounting). The university possesses internal knowledge and experience for the management and renewal of these applications, but requires external expertise for consultancy, customization, and development. The provider must be able to support existing processes, implement new functionalities, and replace or supplement staff. The assignment is open-ended and focused on services. The provider must have experience with SAP applications in an educational environment, knowledge of student administration, and the ability to deliver tailor-made solutions.
Services · Open · European procedure
01What is being requested
Maastricht University is seeking a support provider for SAP Student Lifecycle Management (SLcM) and SAP FICA (student accounting). The university possesses internal knowledge and experience for the management and renewal of these applications, but requires external expertise for consultancy, customization, and development. The provider must be able to support existing processes, implement new functionalities, and replace or supplement staff. The assignment is open-ended and focused on services. The provider must have experience with SAP applications in an educational environment, knowledge of student administration, and the ability to deliver tailor-made solutions.
Maastricht University uses SAP Student Lifecycle Management (SLcM) and SAP FICA (student accounting) for the support of educational administration. Knowledge and experience for the management and renewal of these applications are present within the university. For specialist knowledge and for the replacement/supplementation of internal staff, we are looking for a support provider that can support us within the two aforementioned domains in the areas of consultancy, customizing, and development.
02Outcome
Itelligence BV
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
What is the specific scope of the support for SAP SLcM and SAP FICA?
In what way will the expertise within the university be supplemented?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436