4
4 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72268000
Estimated value
€ 42M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate
This tender concerns the supply of software and associated services via a framework agreement for two different lots.
Services · Open · European procedure
European
CharacteristicsCPV 72ServicesEU tender
01What is being requested
The contract concerns the supply of software resellers services divided into lot 1 and lot 2 under a framework agreement.
CAK is awarding the supply of standard software and related services in two lots.
1Lot 1 - further orders up to € 100,000€7,000,000
2Lot 2 - further orders from € 100,000€35,000,000
02Outcome
Awarded
Protinus IT B.V.
Bidders
2
03Breakdown by lot
04Strategic insight
Strategic insight · AI analysis
Ensure full transparency regarding the net purchase price and the applied margins to facilitate assessment. Take the OTAP environments into account when advising on license types. Ensure that the service and order desk meets the requirements for incident and order handling.
05Points of attention
Important · 6
The net purchase price must be made transparent, including discounts and bonuses related to the supply.Important
The offered markup percentage applies as a percentage for all Standard Software and Related Services.Important
In the event of an urgent request, the deadline for submitting a quotation is a maximum of two working days.Important
Information requests must, in principle, be answered within two working days.Important
The contractor must maintain a license administration and inform the contracting authority at least three months before expiry.Important
The maximum indexation of prices is limited to the increase in the CBS price index for service prices group J62.Important
06Can I take part?
Technical · 2
For lot 2, the bidder must be able to supply at least the software included in Annex 14 Award Criteria Partner Statuses, or equivalent software.Technical
The offered software must be from a Vendor that meets at least ISO27001 and ISO9001 standards and an escrow must be present.Technical
Professional capability · 2
Employees who require access to the CAK infrastructure must possess a valid VOG.Professional capability
Employees involved in the implementation must sign a non-disclosure agreement.Professional capability
07Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
08Value in context
€42,000,000
09Bidders in this segment
#Likely bidderFitWins
1COMPAREX Nederland B.V.SME10030×
2Protinus IT B.V.SME10032×
3Bechtle direct B.V.SME9525×
4Centric Netherlands B.V.SME9356×
5Afas Software B.V.SME9232×
6PinkRoccade Local Government B.V.SME9234×
10Tender documents
TN522020 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20251020150215pdfOct 22, 2025 · 14 KB
Bijlage 2 - Model Raamovereenkomst perceel 1 V1.2pdfJun 19, 2025 · 383 KB
Nota van Inlichtingen 2 publicatiexlsxJun 19, 2025 · 40 KB
Inschrijvingsleidraad Openbaar Europees Standaard Software & Aanverwante Dienstverlening V1.2pdfJun 19, 2025 · 973 KB
Bijlage 3 - Model Raamovereenkomst perceel 2 V1.2pdfJun 19, 2025 · 383 KB
Model Nadere Overeenkomst EA Software ResellerspdfJun 5, 2025 · 297 KB
Nota van Inlichtingen 1 publicatiexlsxJun 5, 2025 · 34 KB
Bijlage 13 - Invulformulier portalxlsxMay 14, 2025 · 10 KB
Bijlage 10 - Verklaring kerncompetentiesdocxMay 14, 2025 · 23 KB
Bijlage 4 - Concept Wachtkamerovereenkomst perceel 1pdfMay 14, 2025 · 320 KB
Bijlage 14 - Invulformulier Gunningscriteria Partnerstatussen (perceel 2)docxMay 14, 2025 · 16 KB
Bijlage 9 - UEApdfMay 14, 2025 · 414 KB
11Legal themes that may be relevant here
Advies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 22> Openbare aanbestedingsprocedure met betrekking tot een raamovereenkomst voor de levering van onder andere ICT hardware. InschrijAdvies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 520> De klacht ziet op een Europese openbare procedure voor een overheidsopdracht voor leveringen voor het werkend opleveren en vervoComplaint dismissed
12Frequently asked questions
What is the role of the Preferred Supplier in Lot 1?
In Lot 1, CAK is supported and advised by one Preferred Supplier. This party acts as a partner and advocate for CAK towards the Vendors.
How does the contract relate to custom software?
Custom software is explicitly excluded from the scope. The contract concerns the supply of standard software, where any customization remains limited to specific configurations or integrations necessary for the implementation or commissioning of the standard software.
What influence does the contractor have on the license terms?
The contracting authority has no influence on the license terms, which have direct effect between the software manufacturer and the contracting authority.
Which general terms and conditions apply to the IT agreements?
The general government terms and conditions for IT agreements 2022 (ARBIT-2022) apply to the agreements.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 42 mln
Gegunde waarden in CPV 72 · diensten n=1436