OpenServicesEuropeanOpen

Social Domain Application

Gemeente Midden-Drenthe · Open · 1 lots · 408275
Type
Services
72000000 · IT services: consultan
Estimated value
€ 1,50M
estimated
To deadline
-105d
Mar 3, 2026 · 12:00
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Municipality of Midden-Drenthe is seeking a SaaS solution for the support of processes in the Social Domain. The assignment includes the full delivery, implementation and management of the application and associated integrations.

Services · Open · European procedure

European1 exclusion grounds
Contracting authority
Contract type
Services
Open
Estimated value
€1,500,000
estimated value
Submission deadline
March 3, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

Delivery of a proven SaaS application for the Social Domain, including implementation, hosting, technical management, functional support and data conversion. The assignment also includes the provision of a customer portal and archive functionality for a period of 6 years with two optional extensions.

The delivery of a proven SaaS application for supporting and executing processes for the Social Domain

72000000€ 1,50MServices
1Social Domain Application€1,500,000

02Strategic insight

Strategic insight · AI analysis
Focus on an integrated solution that complies with the principles of privacy by design. Ensure a strong substantiation of the partnership concept and the commitment to Common Ground. Demonstrate the capacity for data conversion and the realization of complex integrations.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
Variants are not permitted.Important
An SROI obligation applies of at least 2% of the contract sum.Important
Implementation must be completed by 30-06-2027 at the latest.Important
The solution must comply with the GDPR, BIO or ISO 27001.Important

04Can I take part?

Exclusion ground — Comply with the grounds for exclusion as stated in the Procurement Guide.

05Exclusion grounds

Exclusion grounds (1)
  • Comply with the grounds for exclusion as stated in the Procurement Guide.

06Award criteria

G1 to G4weight n/a

Qualitative award criteria for the assessment of the bid.

quantitative Award Criteriaweight n/a

Quantitative assessment of the bid.

07Value in context

€1,500,000

08Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME10056×
2PinkRoccade Local Government B.V.SME10034×
3Afas Software B.V.SME10032×
4Visma Raet B.V.SME10018×
5Visma Roxit B.V.SME10016×
6Protinus IT B.V.SME9932×

09Tender documents

Bijlage 12 - Architectuurplaat Bedrijfsfuncties Uitvoering sociaal domeinjpgJan 16, 2026 · 347 KB
Bijlage 10 - Inkoopvoorwaarden GIBIT 2023pdfJan 16, 2026 · 1183 KB
Bijlage 13 - DemoscriptdocxJan 16, 2026 · 34 KB
Bijlage 14 - Use casesdocxJan 16, 2026 · 35 KB
Bijlage 8 - Concept OvereenkomstdocxJan 16, 2026 · 103 KB
Bijlage 2 - AanbestedingsvoorwaardenpdfJan 16, 2026 · 315 KB
Bijlage 16 - Kaders Service Level AgreementpdfJan 16, 2026 · 296 KB
Bijlage 9 - Concept VerwerkersovereenkomstdocxJan 16, 2026 · 44 KB
Bijlage 17 - Verslag marktconsulatie Applicatie Sociaal DomeinpdfJan 16, 2026 · 358 KB
Bijlage 7 - PrijzenbladxlsxJan 16, 2026 · 24 KB
Bijlage 11 - Uitvoering Social ReturnpdfJan 16, 2026 · 395 KB
Bijlage 3 - Verklaring over de inschrijvingdocxJan 16, 2026 · 75 KB

10Legal themes that may be relevant here

11Frequently asked questions

What is the intended duration of the agreement for the SaaS application?
The agreement has a duration of 6 years, with the possibility of 2 extensions.
What is the core of the assignment for the Social Domain Application?
The delivery of a proven SaaS application to support and execute processes within the Social Domain.
How are the functional requirements in the Program of Requirements (PvE) prioritized?
Functionalities are classified into four priorities: level 1 (very important/knock-outs), level 2 (important/S), level 3 (reasonably important/C) and level 4 (somewhat important/W).
What specific authorization requirements are imposed on the system?
The system must allow extensive authorization at organizational level, product level, role (internal, external and residents), process level, document level and specific persons.
What requirements apply to the registration of processes in the application?
The support of municipal statutory tasks takes place integrally within the application, whereby the system must be able to automatically register which processes, trajectories, matters or provisions a resident is involved in.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 1,5 mln

Gegunde waarden in CPV 72 · diensten n=1436