SMS services
The Nederlandse Politie intends to conduct a procurement for SMS services via a negotiated procedure without publication. The objective is a reliable, scalable SMS gateway that supports both internal and external communication, including alerts, notifications, and bulk messages. The service must comply with Dutch privacy legislation (AVG), be equipped with robust security measures, a clear service-level agreement (SLA), and extensive reporting functions. Integration with existing systems (e.g., notification platforms, CRM) and support for multiple languages are also required. The tender focuses on suppliers with experience in the public sector and telecommunications, who can guarantee that the infrastructure remains operational 24/7 and that delivery times meet the critical requirements of the Politie.
Services · Onderhandeling zonder bekendmaking · National procedure
01What is being requested
The Nederlandse Politie intends to conduct a procurement for SMS services via a negotiated procedure without publication. The objective is a reliable, scalable SMS gateway that supports both internal and external communication, including alerts, notifications, and bulk messages. The service must comply with Dutch privacy legislation (AVG), be equipped with robust security measures, a clear service-level agreement (SLA), and extensive reporting functions. Integration with existing systems (e.g., notification platforms, CRM) and support for multiple languages are also required. The tender focuses on suppliers with experience in the public sector and telecommunications, who can guarantee that the infrastructure remains operational 24/7 and that delivery times meet the critical requirements of the Politie.
award of SMS services
02Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
03Likely competitors
04Legal themes that may be relevant here
05Estimated value versus the market
€ 400K
€ 856K
€ 2,4 mln
Gegunde waarden in CPV 64 · diensten n=168