AwardedServicesEuropeanOpen

SIEM/SOC services

Type
Services
72000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Senzer, a Werkbedrijf Atlant De Peel, currently uses an Endpoint Detection & Response (EDR) service via Microsoft Defender to monitor laptops and servers 24/7. The organization wishes to expand this security to full security monitoring, including network and application monitoring. For this purpose, an Intelligent Detection & Response (IDR) system will be deployed, supported by a Security Operations Center (SOC) that continuously protects the critical IT infrastructure. The tender concerns an open procedure for a service contract in which a 24/7 SOC, integrated EDR, network and application monitoring, incident detection, response, and reporting are required. Senzer expects a solution that integrates seamlessly with the existing Microsoft Defender environment, complies with relevant laws and regulations, and provides a clear Service Level Agreement (SLA).

Services · Open · European procedure

European
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
09:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Helmond
CharacteristicsCPV 72ServicesEU tenderSIEMSOCIDR

01What is being requested

Senzer, a Werkbedrijf Atlant De Peel, currently uses an Endpoint Detection & Response (EDR) service via Microsoft Defender to monitor laptops and servers 24/7. The organization wishes to expand this security to full security monitoring, including network and application monitoring. For this purpose, an Intelligent Detection & Response (IDR) system will be deployed, supported by a Security Operations Center (SOC) that continuously protects the critical IT infrastructure. The tender concerns an open procedure for a service contract in which a 24/7 SOC, integrated EDR, network and application monitoring, incident detection, response, and reporting are required. Senzer expects a solution that integrates seamlessly with the existing Microsoft Defender environment, complies with relevant laws and regulations, and provides a clear Service Level Agreement (SLA).

Senzer currently utilizes an Endpoint Detection & Response (EDR) service implemented via Microsoft Defender. Through this service, endpoints (laptops and servers) are monitored 24/7 for suspicious behavior, and Senzer receives notifications if potential incidents occur. Senzer wishes to implement a full security monitoring service. Senzer intends to expand monitoring activities to network & application monitoring, i.e., security monitoring in its full breadth. Using an Intelligent Detection & Response system (IDR), Senzer's critical IT infrastructure must be actively protected 24/7 by a Secur

72000000Services
1Lot 1

02Outcome

Awarded

Northwave Nederland B.V.

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1KPN B.V.SME9427×
2Ordina Unknown9420×
3PQR B.V.SME9325×
4Centric Netherlands B.V.SME9256×
5Afas Software B.V.SME9232×
6Protinus IT B.V.SME9232×

06Tender documents

TN346145 - SF03 Aankondiging van een gegunde opdracht 20220412134851pdfApr 14, 2022 · 26 KB
Nota van inlichtingen 2022-03-08-1pdfMar 8, 2022 · 79 KB
TN346145 - SF14 Kennisgeving van aanvullende informatie, informatie over een onvolledige procedure of rectificatie 20220303161941pdfMar 3, 2022 · 13 KB
Nota van inlichtingen 2022-02-15-1pdfFeb 15, 2022 · 64 KB
Bijlage 9 Concept Overeenkomst SIEM SOCpdfJan 29, 2022 · 346 KB
Bijlage 7 Inschrijving Kwaliteit - DienstverleningsplandocxJan 29, 2022 · 32 KB
Bijlage 3 - ReferentieverklaringdocxJan 29, 2022 · 35 KB
TN346145 - SF02 Aankondiging van een opdracht 20220127114932pdfJan 29, 2022 · 31 KB
Bijlage 8 Programma van eisenpdfJan 29, 2022 · 198 KB
Bijlage 5 - Verklaring hoofdelijke aansprakelijkheid c.q. GarantstellingdocxJan 29, 2022 · 31 KB
Bijlage 6 Inschrijving PrijsxlsxJan 29, 2022 · 24 KB
Bijlage 2 UEA SIEMSOC dienstverlening SenzerpdfJan 29, 2022 · 2097 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the scope of the requested security monitoring?
The assignment involves expanding the current Endpoint Detection & Response (EDR) via Microsoft Defender to full security monitoring, including network and application monitoring.
How is the security of the IT infrastructure guaranteed?
Senzer's critical IT infrastructure must be actively protected 24/7 by a Security Operations Center (SOC) using an Intelligent Detection & Response system (IDR).
Which existing systems must the solution integrate with?
The solution must integrate seamlessly with the current Microsoft Defender environment currently used for monitoring laptops and servers.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436