OpenServicesEuropeanOpen

Cleaning maintenance

OPOZ · Open · 1 lots · 423096
Type
Services
90900000 · Cleaning and waste dis
Estimated value
Not published
To deadline
3d
Jun 19, 2026 · 09:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high

EU procurement for the cleaning maintenance of nineteen primary schools of OPOZ in Zoetermeer, with an emphasis on a service-based contract focusing on quality, hourly deployment, and sustainability.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
June 19, 2026
09:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Cleaning and waste disposal services
Location
Netherlands
CharacteristicsCPV 90ServicesEU tender

01What is being requested

Execution of the cleaning maintenance for one lot consisting of regular cleaning maintenance, specialist floor maintenance, window cleaning, extra works and deep cleaning kitchen. The duration is four (4) years with four (4) option years of twelve months each.

Scope of the assignment/contractn• Regular cleaning maintenance;n• Specialist floor maintenance;n• Window cleaning;n• Extra works;n• Deep cleaning kitchen.n%nContractor shall execute the assignment in accordance with the program of requirements as included in Annex 1 and the price list as included in Annex 4.

90900000Services
1Cleaning maintenance

02Strategic insight

Strategic insight · AI analysis
<ul Focus on the transition to a service-based contract by presenting a realistic hourly deployment and clear daily management. Ensure optimal hourly deployment that is close to the average of the bidders to score maximum points. Verify whether the references meet the specific requirements for primary education institutions and the required surface areas.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 6
The assignment is a service-based contract instead of a result-oriented contract.Important
Submitting the production hours specification in accordance with the model in the price list is a knock-out criterion.Important
The response to the open questions may not exceed 4 readable A4 pages.Important
Each answer to an open question must be provided in a separate PDF file.Important
It is not permitted to include links or references to additional information in the response.Important
Seeking contact with employees of the contracting authority or the assessment committee is prohibited under penalty of exclusion.Important

04Can I take part?

Technical · 3
Satisfactory delivery of daily cleaning maintenance for one contracting authority with a primary education function with a total floor area of at least 3,000 m2.Technical
Satisfactory delivery of periodic specialist floor maintenance for one contracting authority with a primary education function with a total floor area of at least 3,000 m2.Technical
Satisfactory execution of window cleaning for one contracting authority with a primary education function with a total area of at least 2,000 m2.Technical
Other · 2
Possession of a quality management system (ISO 9001 or equivalent).Other
Possession of an environmental management system (ISO 14001 or equivalent).Other

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Quality: Open questions60 punten

Assessment of three open questions: 1. Cleaning proposal following site visit (20 points), 2. Quality assurance and attention to personnel (30 points), 3. Sustainability & SROI (10 points).

Price: Total price25 punten

The lowest total price on the Price List achieves the maximum score; other scores are calculated via a logarithmic formula.

Price: Hourly deployment15 punten

The bidder that specifies a number of production hours equal to the calculated average of all bidders receives the maximum points.

07Process & timeline

Publication
28 april 2026
Registration for site visit
7 mei 2026 tot 09.00 uur
Site visit
8 mei 2026, starttijd 13:00 uur
Closing first written question round
13 mei 2026 tot 09.00 uur
Publication of first memorandum of information
22 mei 2026
Closing second written question round
29 mei 2026 tot 09.00 uur
Publication of second memorandum of information
5 juni 2026
Tender deadline
19 juni 2026 tot 09.00 uur
Award decision
3 juli 2026
Appeal period
4 juli t/m 24 juli 2026
Agreement start date
1 december 2026

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1CSU B.V.SME100181×
2AsitoUnknown10068×
3Effektief Groep B.V.SME10043×
4Gom SchoonhoudenUnknown10037×
5Novon Schoonmaak Gebouwen B.V.SME10020×
6NIVO NoordUnknown10027×

10Tender documents

Bijlage 2B WachtkamerovereenkomstpdfApr 29, 2026 · 127 KB
Bijlage 7 KPI-scoringsmodelpdfApr 29, 2026 · 72 KB
Bijlage 5 Format Nota van InlichtingendocxApr 29, 2026 · 54 KB
TN586539 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260428144646pdfApr 29, 2026 · 193 KB
Bijlage 6 ReferentieverklaringdocxApr 29, 2026 · 61 KB
Bijlage 1 Programma van EisenpdfApr 29, 2026 · 250 KB
Aanbestedingsleidraad Schoonmaakonderhoud - OPOZpdfApr 29, 2026 · 343 KB
Bijlage 8 Locatiegegevens OPOZpdfApr 29, 2026 · 104 KB
Bijlage 2A OvereenkomstpdfApr 29, 2026 · 171 KB
uea_586539_20260421160613pdfApr 29, 2026 · 504 KB
Bijlage 4 Prijzenblad OPOZxlsxApr 29, 2026 · 1178 KB
Bijlage 9 Huisregels OPOZpdfApr 29, 2026 · 301 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the scope of the assignment?
The assignment includes regular cleaning maintenance, specialist floor maintenance, window cleaning, extra works, and deep cleaning of the kitchen.
Can the scope of the assignment change during the term?
Yes, the contracting authority has the right to add buildings or parts of buildings or to remove them free of charge during the entire term under the same conditions as the original buildings.
What requirements must the price quotation meet?
The price quotation must comply with the Price List. All costs arising from the requirements in the Program of Requirements must be included in the price quotation, so that these requirements do not lead to extra costs.
What is the procedure regarding the baseline measurement?
After award, a baseline measurement can be carried out with the contracting authority and the current supplier to assess the status of the cleaning works. The costs for the first baseline measurement are for the contracting authority.
Is a site visit mandatory?
Yes, the contractor must familiarize themselves with all locations before the start of the agreement. During these meetings, the contractor should inquire about any existing maintenance instructions for the floors.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 214K
median
€ 466K
p75
€ 1,2 mln
deze opdracht

Gegunde waarden in CPV 90 · diensten n=2216