6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
90919200 · Cleaning of offices
Estimated value
€ 431K
estimated
To deadline
-61d
Apr 16, 2026 · 10:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high
Cleaning services for the office of the Omgevingsdienst Zuidoost-Brabant, including pantry supplies and window cleaning, where quality is assessed via the NEN 2075 standard.
Services · Open · European procedure
European
CharacteristicsCPV 90ServicesEU tender
01What is being requested
The assignment concerns the daily and periodic cleaning, the provisioning of pantry supplies (including bi-weekly maintenance of machines) and window cleaning (interior) for the office of the Omgevingsdienst Zuidoost-Brabant at Wal 28 in Eindhoven. It concerns a floor area of 2267 m2 and a balcony of 60 m2, totaling 2360 m2 of surface area.
The agreement consists of the following services: and 1. Daily and periodic cleaning 2. Provisioning of the pantry, including weekly maintenance of coffee machines 3. Window cleaning (interior) For an extensive explanation, please refer to the tender document and the program of requirements.
1Cleaning, ODZOB€431,000
02Strategic insight
Strategic insight · AI analysis
Ensure strict compliance with the AQL values and the NEN 2075 standard to prevent sanctions and discounts on invoices. Verify whether the VOG documentation for all personnel (including agency workers) is up to date every two years. Take into account the limited parking availability and the specific access routes for personnel.
03Points of attention
Important · 5
Sanctions for quality deficiencies: if quality is not achieved during a second assessment, a 10% discount applies to the monthly invoice; upon a third assessment, a 30% discount applies.Important
Best-effort basis: this is an effort-based cleaning service where the contractor determines how many people and resources are needed to achieve the quality.Important
Staff replacement: in case of illness or other causes, hours must be fully supplemented to ensure continuity.Important
Waste management: the contractor is responsible for waste removal and the purchase of waste bags.Important
Window cleaning: the interior of the glass must be cleaned in the same week as the window cleaning on the exterior of the building.Important
04Can I take part?
Other · 4
Personnel must have a written employment contract based on the applicable collective labor agreement (cao) for the cleaning and window cleaning industry.Other
All personnel (including agency workers and temporary staff) must possess a valid Certificate of Good Conduct (VOG); a new VOG must be provided every two years.Other
Agency workers may amount to a maximum of 5% of the total number of production hours per year (excluding emergency and holiday work).Other
Agency workers must be hired exclusively from a recruitment agency with an official permit from the Ministry of SZW.Other
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Award criteria
Quality of cleaning workweight n/a
Quality is assessed according to the NEN 2075 standard and tested via the VSR-KMS by an independent VSR-certified quality controller. Work is performed using Acceptance Quality Limits (AQL values): 7% for office and circulation areas and representative areas, and 4% for sanitary areas.
07Value in context
€431,000
08Likely competitors
#Likely bidderFitWins
1CSU B.V.SME100181×
2AsitoUnknown10068×
3Tyclean bedrijfsdiensten B.V.SME10030×
4Gom SchoonhoudenUnknown10037×
5Effektief Groep B.V.SME10043×
6Hago Nederland B.V.SME10029×
09Tender documents
Bijlage 1 Conceptovereenkomst_Schoonmaak_BIZOB-2025-GEV-IDE-00432.pdfpdfApr 1, 2026 · 325 KB
Bijlage 2 Algemene inkoopvoorwaarden 2024 voor leveringen en diensten + addendum.pdfpdfApr 1, 2026 · 275 KB
Bijlage B Ruimtestaat.xlsxxlsxApr 1, 2026 · 21 KB
Beoordeling kwaliteit.pdfpdfApr 1, 2026 · 33 KB
Bijlage 4 Verklaring referenties.docxdocxApr 1, 2026 · 148 KB
Bijlage 3 Eigen verklaring (UEA).pdfpdfApr 1, 2026 · 332 KB
Bijlage D foto's locatie en inrichting.docxdocxApr 1, 2026 · 2523 KB
Bijlage C Levering pantry artikelen.xlsxxlsxApr 1, 2026 · 19 KB
Prijslijst.pdfpdfApr 1, 2026 · 32 KB
Beschrijving.pdfpdfApr 1, 2026 · 38 KB
Bijlage I Duurzaamheidseisen.docxdocxApr 1, 2026 · 154 KB
Bijlage 5 Inschrijfbiljet_leeg_V3.0.xlsxxlsxApr 1, 2026 · 33 KB
10Legal themes that may be relevant here
Advies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectieAdvies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 111> Europese openbare aanbestedingsprocedure voor vogeltellingen. Als een door de aanbestedende dienst betrokken beoordelaar op de v
11Frequently asked questions
Which specific services are being outsourced under this assignment?
The assignment includes daily and periodic cleaning, the provisioning of the pantry including weekly maintenance of the coffee machines, and interior window cleaning.
Which suitability criteria must a bidder meet?
Bidders must have a valid statutory basis in the Netherlands, be able to demonstrate at least 2 years of experience with office cleaning, and have the capacity to perform the services within the proposed timelines.
What requirements are placed on the bidder's business operations?
Bidders must employ fair business practices and comply with local laws and regulations regarding labor and safety.
What are the most important selection requirements for the execution of the work?
The execution must comply with the established program of requirements, the daily and periodic cleaning, the pantry supplies with weekly maintenance of coffee machines, and the interior window cleaning.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 214K
€ 214K
median
€ 466K
€ 466K
p75
€ 1,2 mln
€ 1,2 mln
€ 431K
Gegunde waarden in CPV 90 · diensten n=2216