OpenServicesEuropeanOpen

Council and Executive Information System

IJsselgemeenten · Open · 1 lots · 424479
Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
9d
Jun 25, 2026 · 14:00
Knock-outs
6
exclusion grounds
Award basis
Best price-quality ratio
6 criteria
Caution — high thresholdconfidence high

IJsselgemeenten is looking for a SaaS solution for a council and executive information system including a meeting solution and management for a maximum period of approximately 8 years. The award will take place on the basis of the best price-quality ratio, where user-friendliness and the demonstration play a major role.

Services · Open · European procedure

European6 exclusion groundsComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
June 25, 2026
14:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderCouncil information systemExecutive information systemRIS

01What is being requested

Delivery of a SaaS solution for a council and executive information system (RISBIS) and a paperless meeting solution, including webcasting, implementation, migration, and management. The contract has a duration of 4 years and 3 months with the possibility of 4 extensions of 1 year (maximum duration until 31 March 2035).

The municipal councils, executive boards, and civil service support of Capelle- en Krimpen aan den IJssel wish to procure a council information system (RIS), executive information system (BIS), and paperless meeting solution through this procurement. It concerns a SaaS solution. A precise description of the solution to be delivered is included in the Program of Requirements and Desires (PvEW).

72000000Services
1Council and Executive Information System

02Strategic insight

Strategic insight · AI analysis
<ul Focus strongly on the user experience and the demo, as this carries the most weight with 25 points. Ensure a SMART formulated implementation plan and a roadmap that aligns with 'Democratie Dichtbij'. Keep the total price strictly below the ceiling amount of € 1,300,000.00 to prevent exclusion. Ensure that all quality proofs (ISO) and references are available immediately upon submission.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 7
Ceiling amount: The total bid price may not exceed € 1,300,000.00 excluding VAT for the entire contract duration.Important
Page limits: For G1, G3, and G4, strict maximum A4 limits apply; extra pages will not be assessed.Important
Demo requirements: The demonstration (G5) must take place within 1 hour and 45 minutes, including setup and teardown time.Important
Social return: A social return obligation of 2% applies.Important
Waiting room: A waiting room construction will be used for the second-placed bidder.Important
Pricing conditions: No zero prices may be used and all costs must be inclusive.Important
Validity: The bid must be valid for at least 90 days from the final submission date.Important

04Can I take part?

Exclusion ground · 6
Comply with all grounds for exclusion in the UEAExclusion ground
Declaration of no Russian involvement (Annex 1)Exclusion ground
Extract from the Commercial Register not older than 6 monthsExclusion ground
Certificate of conduct for procurement not older than 2 yearsExclusion ground
Tax authority statement not older than 6 monthsExclusion ground
Valid and comprehensive liability insuranceExclusion ground
Technical · 4
Demonstrable experience with the indicated core competencies (via Annex 3 References)Technical
Satisfaction statement for core competency 2 in Annex 3Technical
Proof of quality assurance system ISO 9001:2015 or equivalentTechnical
Proof of quality assurance system ISO 27001 or equivalentTechnical

05Exclusion grounds

Exclusion grounds (6)
  • Comply with all grounds for exclusion in the UEA
  • Declaration of no Russian involvement (Annex 1)
  • Extract from the Commercial Register not older than 6 months
  • Certificate of conduct for procurement not older than 2 years
  • Tax authority statement not older than 6 months
  • Valid and comprehensive liability insurance

06Award criteria

G1. User-friendliness15 punten

Description of how the solution contributes to easier and more intuitive use for the registry, executive secretariats, council and board members, and residents. Maximum 5 A4, Arial font, 10 point.

G2. Desires20 punten

Score based on filling in desires in Annex L. The score is calculated as: (points obtained / 118) x 20.

G3. Implementation plan15 punten

Approach for a seamless transition as of 1 January 2027, including involvement of organizations, data migration, planning, and management. Maximum 7 A4, Arial font, 10 point.

G4. Support and roadmap15 punten

Support for professional users and chain partners, and a roadmap with future developments including a vision on 'Democratie Dichtbij'. Maximum 5 A4, Arial font, 10 point.

G5. User experience25 punten

Demonstration of the solution for two user groups (registry/secretariats and council member/resident) with specific functionalities. Duration: 1 hour and 45 minutes.

G6. Price10 punten

Divided into annual costs (7.5 points) and one-off costs (2.5 points) via specific formulas based on min/max prices.

07Process & timeline

Publication of the contract
8 mei 2026
1st question round: submitting questions until at latest
21 mei 2026 12.00 uur
Sending answers 1st question round (memorandum of information)
27 mei 2026
2nd question round: submitting questions until at latest
3 juni 2026 12.00 uur
Sending answers 2nd question round (memorandum of information)
9 juni 2026
Latest receipt of bids
25 juni 2026 14.00 uur
Demonstration
9 juli 2026
Sending provisional award
17 juli 2026
Verification interview + requesting supporting documents
24 juli 2026
Sending final award
7 augustus 2026
Effective date of agreement
1 januari 2027

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Afas Software B.V.SME10032×
2Bechtle direct B.V.SME10025×
3Centric Netherlands B.V.SME9856×
4PinkRoccade Local Government B.V.SME9734×
5Protinus IT B.V.SME9732×
6PQR B.V.SME9725×

10Tender documents

Offerteaanvraag RIS 2025.014pdfMay 10, 2026 · 336 KB
Bijlage 3 referentie GR 2025.014docxMay 10, 2026 · 76 KB
Bijlage 1 Verklaring geen Russische betrokkenheid GR 2025.014docxMay 10, 2026 · 71 KB
Bijlage 4 model-concerngarantie GR 2025.014docxMay 10, 2026 · 73 KB
Bijlage A GIBIT 2025pdfMay 10, 2026 · 327 KB
Bijlage 2 Prijzenblad GR 2025.014xlsxMay 10, 2026 · 25 KB
Bijlage D PvE incl bijlagen GR 2025.014zipMay 10, 2026 · 10159 KB
uea_589435_20260508151904pdfMay 10, 2026 · 555 KB
Bijlage C social return waarderingsmogelijkhedenpdfMay 10, 2026 · 369 KB
Bijlage E Concept verwerkersovereenkomst GR 2025.014pdfMay 10, 2026 · 408 KB
Bijlage B Concept overeenkomst Raads_ en bestuurlijkinformatiesysteem 2025.014pdfMay 10, 2026 · 442 KB
TN589435 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260508152358pdfMay 10, 2026 · 209 KB

11Legal themes that may be relevant here

12Frequently asked questions

What kind of solution is being procured?
A SaaS solution is being procured for a council information system (RIS), an executive information system (BIS), and a paperless meeting solution.
What technical requirements must the SaaS delivery meet?
The provider must be able to guarantee seamless SaaS delivery with 24/7 availability, disaster recovery, and a continental data processing agreement. Additionally, the provider must demonstrate that a data hosting location in the Netherlands is available.
What requirements apply to language and data protection?
All deliverables must be in Dutch. The solution must comply with GDPR requirements and the provider must be able to demonstrate certification in data protection, such as ISO 27001.
What experience is expected from the provider?
The provider must be able to demonstrate experience in delivering government technology, for example by means of at least one reference with similar municipalities.
Which procurement conditions apply to this assignment?
The GIBIT 2025 procurement conditions apply to this assignment.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436