AwardedServicesEuropeanOpen
Two-way radio for Supervision and Enforcement for the municipalities of Heerlen and Maastricht and surrounding municipalities
Gemeente Heerlen · Open · 1 lots · 373136
3
3 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
64200000
Estimated value
€ 1,77M
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate
This document is the standard data processing agreement for Dutch municipalities to comply with GDPR obligations regarding the processing of personal data by suppliers.
Services · Open · European procedure
European
CharacteristicsCPV 64ServicesEU tender
01What is being requested
The contract concerns the execution of services in which personal data is processed in accordance with the Standard Data Processing Agreement for municipalities.
The municipalities of Heerlen and Maastricht, together with their surrounding municipalities Beek, Beekdaelen, Eijsden-Margraten, Gulpen-Wittem, Landgraaf, Meerssen, and Simpelveld, wish to contract a suitable market party through this procurement procedure for the supply, configuration, migration, and implementation of a two-way radio service. This contract includes the supply of the two-way radio service including peripheral equipment, a control room application for radio control, and various services regarding the implementation and migration of the current two-way radio service to the new
1Two-way radio for Supervision and Enforcement for the municipalities of Heerlen and Maastricht and surrounding municipalities—
02Outcome
Awarded
Entropia Critical Concepts B.V.
Award value
€1,768,205
Bidders
1
03Strategic insight
Strategic insight · AI analysis
Ensure that the information security aligns with the Baseline Information Security Government. Explicitly record sub-processors and transfer to third countries in the annexes. Verify whether the main agreement contains the necessary additional agreements.
04Points of attention
Important · 5
The processor must follow written instructions from the controller.Important
In the event of a data breach, the processor must inform the controller within 24 hours of becoming aware.Important
The processor is fully liable for compliance with obligations by engaged sub-processors.Important
Agreements regarding liability, exit strategy, and audits must be established in the main agreement.Important
The processor must take appropriate technical and organizational measures for security.Important
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
07Bidders in this segment
#Likely bidderFitWins
1T-Mobile Netherlands B.V.SME9829×
2Odido Netherlands B.V.SME9812×
3KPN B.V.SME9724×
4Vodafone Libertel B.V.SME9623×
5Kreuze TelecomUnknown9112×
6Koninklijke PostNL B.V. SME8622×
08Tender documents
TN519570 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250918105310pdfSep 19, 2025 · 12 KB
20250521 Nota van inlichtingen-3 (21-05-2025)xlsxMay 21, 2025 · 25 KB
20250519 Nota van inlichtingen-2 (19-05-2025)xlsxMay 19, 2025 · 28 KB
gemeentelijke_ict_kwaliteitsnormen_2024pdfApr 29, 2025 · 651 KB
TN519570 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250429165542pdfApr 29, 2025 · 11 KB
Nota van inlichtingen-1 (29-04-2025)xlsxApr 29, 2025 · 44 KB
Bijlage 7 - Programma van Wensen v1.0pdfApr 3, 2025 · 93 KB
Bijlage 1 - UEA Portofoniediensten (kenmerk 66100 - I&A 7598)pdfApr 3, 2025 · 1405 KB
Bijlage 4 - Formulier Referentie KerncompetentiedocxApr 3, 2025 · 839 KB
Bijlage 14 - 20240619-Standaard-Verwerkersovereenkomst-v-2.51docxApr 3, 2025 · 172 KB
Bijlage 17 - Klachtenregeling Aanbesteden Gemeente Heerlen defpdfApr 3, 2025 · 127 KB
Bijlage 18 - Social Return ZL 2020pdfApr 3, 2025 · 132 KB
09Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst dAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 98> Europese openbare aanbestedingsprocedure voor een raamovereenkomst met één ondernemer voor het vervangen van armaturen (straatve
10Frequently asked questions
What is the scope of the two-way radio service for the involved municipalities?
The service extends to the VeiligheidsRegio Zuid-Limburg. The contract includes the supply, configuration, migration, and implementation of a two-way radio service for the municipalities of Heerlen, Maastricht, and the surrounding municipalities Beek, Beekdaelen, Eijsden-Margraten, Gulpen-Wittem, Landgraaf, Meerssen, and Simpelveld.
What requirements must the availability of the two-way radio service meet?
The two-way radio service is a Mission Critical service that is essential for the safety of Supervision & Enforcement employees and the public. There is a requirement for 24/7 support (seven days a week, 365 or 366 days per year) for the total solution. Planned maintenance must not cause a noticeable reduction in functionality or performance.
What is meant by the requested total solution?
The contracting authority desires one integrated, communicating whole of network, hardware, equipment, and software for enforcement and the control room, including an associated management and service solution. A main contractor is required who also acts as the sole point of contact for all components, including malfunctions.
How is the cooperation between the different municipalities organized within the service?
There will be a (to be developed) fleet (fleetmap) so that all municipalities have the opportunity to cooperate when necessary. Per municipality, there are separate talk groups, and a separate, uniform contract will be concluded per municipality.
Automatically compiled from the official tender data and documents.
11Estimated value versus the market
p25
€ 400K
€ 400K
median
€ 856K
€ 856K
p75
€ 2,4 mln
€ 2,4 mln
€ 1,8 mln
Gegunde waarden in CPV 64 · diensten n=168