Outsourcing Office Automation Invest-NL
Invest-NL is looking for an external partner for the complete office automation package. The tender includes workplace services with multi-function printer services, mobile and fixed telephony services, network connectivity, a service desk, and integration solutions. The goal is seamless, 24/7 support for all employees, with clear SLAs, security and compliance requirements, and a scalable platform that supports growth. The contracting authority expects an integrated approach where a single point of contact coordinates all services, including reporting and continuous optimization. The procedure is public, allowing a wide range of providers to participate. The focus is on reliability, user-friendliness, and cost-efficiency, with attention to digital transformation and future-proof infrastructure.
Services · Open · European procedure
01What is being requested
Invest-NL is looking for an external partner for the complete office automation package. The tender includes workplace services with multi-function printer services, mobile and fixed telephony services, network connectivity, a service desk, and integration solutions. The goal is seamless, 24/7 support for all employees, with clear SLAs, security and compliance requirements, and a scalable platform that supports growth. The contracting authority expects an integrated approach where a single point of contact coordinates all services, including reporting and continuous optimization. The procedure is public, allowing a wide range of providers to participate. The focus is on reliability, user-friendliness, and cost-efficiency, with attention to digital transformation and future-proof infrastructure.
The primary service provision consists of the following components: - Workplace services including multi-function printer services - Mobile and fixed telephony services - Connectivity - Service desk - Service integration
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Likely competitors
05Legal themes that may be relevant here
06Frequently asked questions
What does the Outsourcing Office Automation assignment entail?
Which specific services are part of the workplace facilities?
What is the scope of the requested service desk and integration?
Automatically compiled from the official tender data and documents.
07Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436