AwardedServicesEuropeanCompetitive procedure with negotiation

Outsourcing IT infrastructure and management services

ICT WBW · Competitive procedure with negotiation · 1 lots · 373786
Type
Services
72510000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

This contract concerns the outsourcing of IT infrastructure and management services for ICT WBW, where quality and price constitute the award criteria.

Services · Competitive procedure with negotiation · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Competitive procedure with negotiation
Estimated value
Estimate not published
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

The contract concerns the outsourcing of IT infrastructure and management services with an estimated duration of 48 days.

Outsourcing IT infrastructure and management services

72510000Services
1Outsourcing IT infrastructure and management services

02Outcome

Awarded

Open Line Managed Services B.V.

Bidders
2

03Strategic insight

Strategic insight · AI analysis
When submitting a bid, focus strongly on the quality documents as these constitute the largest part of the weighting. Ensure sharp pricing to optimally utilize the geometric weighting. Take into account the strict electronic submission via the prescribed method.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 3
Submission must take place electronically.Important
Use of electronic invoicing is required.Important
The use of variants is not permitted.Important

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Quality documents70

The specified weighting factor concerns a geometric weighting.

Pricing30

The specified weighting factor concerns a geometric weighting.

07Process & timeline

Deadline for requests for additional information
18/04/2025 12:00 +02:00
Deadline for receipt of requests to participate
06/05/2025 12:00 +02:00
Estimated date of dispatch of invitations to tender
02/07/2025

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9856×
2Odin Onderwijs B.V. h.o.d.n. CloudwiseSME9517×
3Uno Automatiseringdiensten B.V.SME9315×
4PQR B.V.SME9325×
5KPN B.V.SME9327×
6Protinus IT B.V.SME9232×

10Tender documents

TN519205 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20251219090426pdfDec 21, 2025 · 140 KB
Nota van Inlichtingen, fase 1, 202504025-1 (final)xlsxApr 24, 2025 · 33 KB
TN519205 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250422125830pdfApr 22, 2025 · 7 KB
Bijlage 7.3 Verklaring terbeschikkingstelling middelendocxApr 8, 2025 · 88 KB
TN519205 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250407085108pdfApr 8, 2025 · 6 KB
Selectieleidraad Outsourcing IT-infrastructuur en -beheerdiensten (final)pdfApr 8, 2025 · 1566 KB
Bijlage 7.2 Referentiesjabloon 20250331-1docxApr 8, 2025 · 61 KB
uea_519205_20250331131133pdfApr 8, 2025 · 1564 KB

11Legal themes that may be relevant here

12Frequently asked questions

How many clarification rounds are planned during the procedure?
The procedure consists of three phases with question rounds: one question round in the selection phase, one question round including a half-day information session per selected candidate in the following phase, and a third question round during the negotiation phase.
What is the contracting authority's expectation regarding the delivery of workstations?
ICT WBW expects the supplier, in collaboration with the third-party supplier of IT workstation hardware, to deliver the workstations ready for use, including the necessary software.
How is an ex aequo situation handled in the ranking?
If two candidates finish in the same position (for example, in third place), both candidates will be admitted to the next phase of the procedure.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436