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Training courses on e-commerce supervision for the NVWA

Nederlandse Voedsel- en Warenautoriteit · Open · 1 lots · 418649
Type
Services
80500000 · Training services
Estimated value
€ 476K
estimated
To deadline
-34d
May 13, 2026 · 12:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate

The NVWA is seeking an expert training institute for a framework agreement for the development and execution of training sessions regarding e-commerce supervision. The offering includes entry tests, e-learnings, basic training, and advanced modules for the Inspection and Expertise divisions.

Services · Open · National procedure

Complete timeline
Contracting authority
Nederlandse Voedsel- en Warenautoriteit
Contract type
Services
Open
Estimated value
€476,000
estimated value
Submission deadline
May 13, 2026
12:00
Scope
National
National procedure
Lots
1
1 lots
Main CPV code
80500000
Training services
Location
Netherlands
CharacteristicsCPV 80ServicesTrainingInternetSupervision

01What is being requested

The conclusion of a Framework Agreement for the development and provision of training courses in the field of e-commerce supervision for the target groups Inspection and Expertise. The maximum value of the agreement amounts to € 476,000.00 excluding VAT with a maximum duration of four years and four months including options.

The online sale of goods and services has been increasing for years. This is expected to continue further in the coming years. Many goods sold online fall under the supervision of the NVWA, and non-conformity is significant. To be able to supervise e-commerce, NVWA employees must possess the correct competencies. For this reason, the NVWA wishes to offer a training program to the employees involved in the supervision of e-commerce. The NVWA (Contracting Authority) has the need to enter into a Framework Agreement with an expert training institute (Contractor) for this purpose.

80500000€ 476KServices
1Training courses on e-commerce supervision for the NVWA€476,000

02Strategic insight

“
Strategic insight · AI analysis
<ul Ensure an integral proposal where you shape the offer in collaboration with the NVWA, as the contracting authority expects the contractor to design a customized program. Take into account the dynamic nature of the subject matter; the offer must allow for co-creation and advanced modules based on societal developments. Ensure that the legal frameworks (administrative law and criminal law) and the specific target group needs (Inspection vs. Expertise) are accurately anchored in the learning offering.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
The assignment is not divided into lots.Important
Deviation from the ARVODI-2025 will lead to the rejection of the bid.Important
The first four months of the agreement are reserved for the implementation period.Important
The validity period of the bid is at least three months from the closing date.Important
All communication must take place via TenderNed.Important

04Process & timeline

Publication of tender request on TenderNed
Donderdag 2 april
Deadline and time for submitting questions and text proposals
Donderdag 16 april 2026 12:00 uur
Sending Memorandum of Information
Donderdag 30 april 2026
Deadline and time for receipt of bids via TenderNed
Woensdag 13 mei 2026 12:00 uur
Assessing bids
Vrijdag 15 mei – Vrijdag 29 mei 2026
Sending notification of award decision
Maandag 1 juni 2026
Opportunity to ask questions and declare any objections
Tot en met maandag 8 juni 2026
Commencement date Framework Agreement
Dinsdag 9 juni 2026
Implementation period (developing teaching materials)
9 juni 2026 tot en met 9 oktober 2026
Start date of services (operational)
10 oktober 2026

05Value in context

€476,000

06Likely competitors

#Likely bidderFitWins
1Capgemini Nederland BV - OverallSME744×
2Computrain Trainingen B.V.SME733×
3Training Base Weeze GmbH & Co KGUnknown725×
4Moovs b.v.SME726×
5Berenschot Groep B.V.SME714×
6Global Knowledge Network Netherlands B.V.SME712×

07Tender documents

Bijlage 4 - Prijzenblad 202510080xlsxApr 2, 2026 · 21 KB
TN580775 - EFE3 Aankondiging van een opdracht - Aankondiging publiceren 20260402154646pdfApr 2, 2026 · 204 KB
Bijlage 3 - Klachtenprocedure 202510080pdfApr 2, 2026 · 81 KB
Offerteaanvraag Opleidingen toezicht op internethandel voor de NVWA 202510080pdfApr 2, 2026 · 459 KB
Bijlage 1a - ARVODI-2025pdfApr 2, 2026 · 173 KB
TN580775 - EFE3 Vrijwillige aankondiging van een opdracht 20260402155732pdfApr 2, 2026 · 206 KB
Bijlage 1b - Concept Raamovereenkomst 202510080pdfApr 2, 2026 · 183 KB
Bijlage 2 - Format Stellen van vragen 202510080docxApr 2, 2026 · 61 KB

08Legal themes that may be relevant here

09Frequently asked questions

What is the objective of the requested training courses?
The NVWA wants to provide employees who supervise e-commerce with the correct competencies. This is necessary due to the increasing online sale of goods and services and the significant non-conformity in this sector.
What substantive requirements must the training meet?
The provider must offer a theoretical and practice-oriented training specifically focused on the supervision of e-commerce.
What experience must the contractor be able to demonstrate?
Bidders must be able to provide documentation of previous similar assignments, where experience of 2 years or more is required. In addition, demonstrable experience with training infrastructure for digital products is a requirement.
What must the practical part of the bid contain?
A practical demonstration plan must be made available describing the entire learning trajectory.

Automatically compiled from the official tender data and documents.

10Estimated value versus the market

p25
€ 317K
median
€ 1,2 mln
p75
€ 3,5 mln
€ 476K

Gegunde waarden in CPV 80 · diensten n=457