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AwardedServicesEuropeanOpen

Maintenance and support for high-volume scanners

Belastingdienst, IUC Belastingdienst · Open · 1 lots · 201942
Type
Services
50310000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Belastingdienst, via IUC Belastingdienst, is seeking a contract partner to continue the maintenance and support of the existing high-volume scanners (installed base). The agreement is intended for a maximum duration of six years, consisting of a base period of four years with two option years. The objective is to ensure reliable, continuous service provision, including additional services such as preventive maintenance, fast response times, availability of spare parts, and training for users. The tender is public and aimed at a service provider with proven experience in hardware maintenance, knowledge of scanner technology, and the ability to meet the requirements of a government organization.

Services · Open · European procedure

European
Contracting authority
Belastingdienst, IUC Belastingdienst
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
09:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
50310000
Location
Utrecht
CharacteristicsCPV 50ServicesEU tenderhigh-volume scannersmaintenancesupport

01What is being requested

The Belastingdienst, via IUC Belastingdienst, is seeking a contract partner to continue the maintenance and support of the existing high-volume scanners (installed base). The agreement is intended for a maximum duration of six years, consisting of a base period of four years with two option years. The objective is to ensure reliable, continuous service provision, including additional services such as preventive maintenance, fast response times, availability of spare parts, and training for users. The tender is public and aimed at a service provider with proven experience in hardware maintenance, knowledge of scanner technology, and the ability to meet the requirements of a government organization.

The main objective of this tender is to conclude an agreement with a single contract partner for the continuation of services regarding maintenance and support of the high-volume scanners (installed base), including additional services, for a maximum duration of six years (four years + two option years).

50310000Services
1Lot 1—

02Outcome

Awarded

Osn Nederland B.V.

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Unica Installatietechniek B.V.SME9024×
2Croonwolter&dros B.V.SME8818×
3Van Dorp Installaties bvSME8215×
4Kuijpers Service B.V.SME7916×
5Homij Technische Installaties B.V.SME749×
6BAM Infra Verkeerstechniek bvSME687×

06Tender documents

TN271845 - SF03 Aankondiging van een gegunde opdracht 20210106095449pdfJan 6, 2021 · 27 KB
Nota van Inlichtingen 2020-09-09-1pdfSep 9, 2020 · 66 KB
Bijlage 4a - Service Level Agreement 1.0pdfAug 3, 2020 · 624 KB
Bijlage B - BIO-versie-1.04 definitiefpdfAug 3, 2020 · 1842 KB
Bijlage III - Conformiteitenlijst v1.0docxAug 3, 2020 · 31 KB
TN271845 - SF02 Aankondiging van een opdracht 20200803170350pdfAug 3, 2020 · 29 KB
Bijlage 2 - BusinessetiquettepdfAug 3, 2020 · 310 KB
Bijlage 4b - Dossier Afspraken en Procedures v1.0pdfAug 3, 2020 · 383 KB
Bijlage I - Uniform Europees AanbestedingsdocumentpdfAug 3, 2020 · 2097 KB
Beschrijvend document Onderhoud en Support Hoogvolumescanners v1.0pdfAug 3, 2020 · 875 KB
Bijlage IV - PrijsmodelxlsxAug 3, 2020 · 14 KB
Bijlage 3 - E-facturen RijksoverheidpdfAug 3, 2020 · 582 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the objective of this assignment?
The objective is to conclude an agreement with a single contract partner for the continuation of services regarding maintenance and support of the high-volume scanners (installed base), including additional services.
What is the maximum duration of the agreement?
The agreement has a maximum duration of six years, consisting of a base period of four years with two option years.
Which services are expected under the agreement?
The services include maintenance and support for the high-volume scanners, including additional services such as preventive maintenance, fast response times, the availability of spare parts, and training for users.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 350K
median
€ 1,0 mln
p75
€ 3,3 mln
deze opdracht

Gegunde waarden in CPV 50 · diensten n=1189