OpenServicesEuropeanOpen

Request for quotation for implementation, management and maintenance of a financial application

Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
-93d
Mar 16, 2026 · 12:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
5 criteria
Assess manuallyconfidence high

Stichting Cito is looking for a partner for the implementation, management and maintenance of a new financial application to replace Microsoft Dynamics F&O. The assignment has a term of five years with extension options and will be awarded based on the best price-quality ratio.

Services · Open · European procedure

EuropeanComplete timeline
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
March 16, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: consultancy, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderFinancial applicationimplementation partnersoftware maintenance and management

01What is being requested

Implementation, management and maintenance of a replacement financial application. The agreement has a term of five years with an option for two extensions of two years each.

The objective of this EU open procurement is to contract a replacement financial solution, including a collaborative partner, that aligns with our modern, data-driven way of working and supports our organization in efficiently executing, managing and continuously improving its activities.

72000000Services
1Request for quotation for implementation, management and maintenance of a financial application

02Strategic insight

Strategic insight · AI analysis
Focus on demonstrating core competencies, particularly in the field of complex financial implementations within organizations with public tasks and subsidy accountability. Ensure a very strong substantiation of the vision and implementation plan, as the qualitative criteria are assessed on a scale of 1 to 10, where added value is essential for a high score. Thoroughly prepare for the demo/interview round, as this is a crucial selection phase for the final award.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
Directly approaching other employees of Cito may lead to exclusion.Important
Questions must be submitted anonymously via TenderNed.Important
The second selected party will be bound by a waiting room agreement without compensation until the POC phase.Important
Bidders must apply for a <strong class='nl'>Gedragsverklaring aanbesteden and <strong class='nl'>Verklaring Belastingdienst in a timely manner due to processing times.Important
The <strong class='nl'>Proof of Concept (PoC) phase constitutes a Go/No-Go assessment for the agreement.Important

04Can I take part?

Financial · 4
Sufficient financial and economic capacity to ensure the continuity of business operations during the contract period, including any extensions.Financial
The most recent auditor's report issued to the bidder does not contain a continuity paragraph.Financial
No known claims and no necessary investments that jeopardize financial capacity or continuity.Financial
Appropriate professional indemnity insurance with a minimum coverage of € 1,250,000 per event and a minimum coverage of € 2,500,000 per calendar year.Financial
Technical · 5
Three recent references (maximum three years old) that align with the core competencies.Technical
Core competency 1: Experience with successful implementation of a financial application within an organization with public tasks (VAT issues, subsidy accountability, project-based working) with a minimum size of 330 FTE.Technical
Core competency 2: Experience with the successful realization of interfaces between a financial application and both standard environments and dedicated systems (including Peppol, bank processing, webshops, warehouse, HRM, CRM).Technical
Core competency 3: Experience with guiding organizational changes during the implementation of information systems (employee support, process design, ensuring adoption).Technical
Valid certificate according to the ISO27001 standard.Technical

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

G1 Concept implementation plan, management and maintenanceweight n/a

Assessment based on a report score from 1 to 10 regarding the quality of the submitted information.

G2: Elaboration Part Bweight n/a

Assessment based on a report score from 1 to 10 regarding the quality of the submitted information.

G3: Annex B.6 Non-functionals Requirements Packageweight n/a

Assessment based on a report score from 1 to 10 regarding the quality of the submitted information.

G4: Interview/ Demoweight n/a

Assessment based on a report score from 1 to 10 regarding the quality of the submitted information.

Priceweight n/a

Assessment of the price (P1) as part of the best price-quality ratio.

07Process & timeline

Publication of tender on TenderNed
2026-01-30
Closing date for questions to Cito round 1
2[telefoonnummer verwijderd]:00
Answer to questions round 1
2026-02-27
Closing date for questions to Cito round 2
2[telefoonnummer verwijderd]:00
Answer to questions round 2
2026-03-06
Submission of bids in TenderNed
2[telefoonnummer verwijderd]:00
Opening of vault TenderNed
2026-03-16 na 12:00
Sending assessment results + invitation for demo
2026-03-26
Conducting demo financial application
2026-03-31 t/m 2026-04-02
Provisional award result
2026-04-10
Verification interview suppliers at Cito
2026-04-17 t/m 2026-04-21
End of standstill period
2026-04-30
Aanvang werkzaamheden
2026-05-01
Productie inname nieuwe financiële applicatie (richtlijn)
2027-05-01

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME10058×
2Unit4 Business Software Netherlands B.V.SME9921×
3Afas Software B.V.SME9849×
4PinkRoccade Local Government B.V.SME9837×
5KPN B.V.SME9727×
6Axians Communication Solutions B.V.SME9718×

10Tender documents

Ter verduidelijking van de aanbestedingsdocumenten 06022026pdfFeb 6, 2026 · 32 KB
Bijlage B.1. Gegevensbehoefte DatawarehousepdfFeb 1, 2026 · 331 KB
Bijlage B.2. Structuur financiele dimensiespdfFeb 1, 2026 · 235 KB
Deel A - Offerteaanvraag financiele applicatiepdfFeb 1, 2026 · 515 KB
Bijlage A.3. PrijzenbladxlsxFeb 1, 2026 · 35 KB
Bijlage B.6. Non functionals invullijstxlsxFeb 1, 2026 · 36 KB
Bijlage A.2 Concept OvereenkomstpdfFeb 1, 2026 · 320 KB
Bijlage B.5 Implementatie ViDA-wetpdfFeb 1, 2026 · 165 KB
Bijlage B.3. Omvang en aantallenpdfFeb 1, 2026 · 295 KB
Bijlage A.4. Wachtkamerovereenkomst ConceptpdfFeb 1, 2026 · 178 KB
Bijlage B.4. Huidige interfacespdfFeb 1, 2026 · 331 KB
TN569452 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260130151921pdfFeb 1, 2026 · 144 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the objective of this assignment?
The objective is to contract a replacement financial solution, including a collaborative partner, that aligns with a modern, data-driven way of working and supports the efficient execution, management and continuous improvement of activities.
What specific requirements must the financial solution meet?
The solution must align with a modern, data-driven way of working and support the organization in efficiently executing, managing and continuously improving its activities.
Which general purchasing conditions apply to this assignment?
The General purchasing conditions for IT Goods and Services of Cito apply to this assignment, as filed with the Kamer van Koophandel Centraal Gelderland.
Which topics are covered in the vision document for the financial system?
The vision document covers, among other things, the vision on business operations (landscape, separation of administration, personnel deployment, production, logistics, CRM and laws and regulations) and the vision on sales (subsidy activities, custom assignments and product sales).

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436