AwardedServicesEuropeanOpen
Compliance with Benefit Obligations
Ministerie van Sociale Zaken en Werkgelegenheid · Open · 1 lots · 393657
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
79300000
Estimated value
€ 450K
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
The Ministry of Social Affairs and Employment is looking for a research agency to conduct quantitative and optional in-depth research into compliance with benefit obligations. The assignment imposes strict requirements on information security, privacy, and social return.
Services · Open · European procedure
European
CharacteristicsCPV 79ServicesEU tender
01What is being requested
The assignment concerns the execution of a quantitative study into compliance with benefit obligations for the Ministry of Social Affairs and Employment, including an optional in-depth study every two years.
The Ministry of Social Affairs and Employment (SZW) is responsible for social security in the Netherlands. Within this responsibility, prevention and enforcement policies are included, among other things. An important part of this is the development of instruments aimed at preventing abuse and improper use of provisions, and at promoting compliance with the obligations associated with receiving a benefit.n/nTherefore, the research primarily focuses on gaining insight into the factors that influence compliance with the obligations related to receiving a benefit. In doing so, it investigates whi
1Compliance with Benefit Obligations€450,000
02Outcome
Awarded
I&O Research B.V.
Bidders
2
03Strategic insight
Strategic insight · AI analysis
Ensure a robust information security policy that complies with the stated BIO standards and ISO standards. Properly document the recruitment methodology for respondents to meet the availability requirement. Prepare a concrete social return plan that can be submitted immediately after the award.
04Points of attention
Important · 6
The contractor shall declare only actual costs incurred.Important
There is an obligation for social return of at least 5% of the contract value.Important
When using a cloud service, measures must be taken in accordance with the Government-wide Cloud Policy.Important
Information security incidents must be reported within 24 hours of discovery.Important
The contractor is obliged to provide a plan of approach for social return within one month of the commencement date.Important
When deleting personal data after the conclusion of the agreement, a fine of € 1,000.00 per day may be imposed.Important
05Can I take part?
Technical — Possess effective recruitment capabilities that can guarantee a sufficient and relevant number of respondents per study.
Professional capability — Demonstrably possess an information security management system that at least complies with the ISO 27001 standard or similar, or the provision of a third-party statement (TPM), a BIO analysis, or a descriptive document (in control statement).
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Value in context
€450,000
08Bidders in this segment
#Likely bidderFitWins
1I&O Research B.V.SME10027×
2YER Nederland B.V.SME9597×
3Maandag Interim Professionals B.V.SME94387×
4Driessen B.V.SME9497×
5Bender Detachering B.V.SME92107×
6Tempo Team Group B.V.SME9266×
09Tender documents
TN547651 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260219102917pdfFeb 20, 2026 · 146 KB
2e Nota van InlichtingenpdfNov 7, 2025 · 135 KB
Beschrijvend document (herzien)pdfOct 23, 2025 · 596 KB
Nota van InlichtingenpdfOct 23, 2025 · 159 KB
Arvodi 2025pdfSep 24, 2025 · 173 KB
uea_547651_20250922121009pdfSep 23, 2025 · 357 KB
Bijlage 3 - PrijsopgaveformulierxlsxSep 23, 2025 · 12 KB
Bijlage 4 - ReferentieverklaringdocxSep 23, 2025 · 622 KB
Bijlage C - Concept VerwerkersovereenkomstpdfSep 23, 2025 · 148 KB
Bijlage A - Concept OnderzoeksovereenkomstpdfSep 23, 2025 · 238 KB
Bijlage B - Programma van EisenpdfSep 23, 2025 · 275 KB
Bijlage D - Verantwoordingsformulier Social ReturndocxSep 23, 2025 · 597 KB
10Legal themes that may be relevant here
Advies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 82> Europese openbare aanbestedingsprocedure. De aanbestedende dienst bepaalt twee wijzen van indiening van de inschrijving. Is het Advies 79> Europese openbare procedure voor het inzamelen van afval van kunststof verpakkingen. Inzet van mensen met een afstand tot de arbAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) sc
11Frequently asked questions
What is the purpose of the research into compliance with benefit obligations?
The research focuses on gaining insight into the factors that influence compliance with benefit obligations. In this process, it is investigated which factors are relevant and how these influence the behavior and choices of benefit recipients.
Which specific components are part of the assignment?
The assignment includes the research offer and the development of instruments aimed at preventing abuse and improper use of provisions, as well as promoting compliance with the obligations when receiving a benefit.
On which legal frameworks is the processing agreement based?
The draft processing agreement is drawn up based on the ARVODI-2025 and the provisions of the GDPR (AVG) regarding the processing of personal data by the contractor as a processor.
Which methodology is used for the research?
There is a need for quantitative research and, where necessary, additional in-depth research to gain insight into the factors that are relevant to compliance with the benefit obligations.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 200K
€ 200K
median
€ 640K
€ 640K
p75
€ 3,0 mln
€ 3,0 mln
€ 450K
Gegunde waarden in CPV 79 · diensten n=4949