AwardedServicesEuropeanOpen

MXDR Services

Gemeente Gooise Meren · Open · 375909
Type
Services
72000000
Estimated value
€ 544K
awarded
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
4 criteria
Assess manuallyconfidence high

This tender concerns the provision of 24/7 MXDR services for the Municipality of Gooise Meren, including monitoring and advice for the Microsoft environment. The assignment has a maximum duration of 6 years and will be awarded based on the best price-quality ratio.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
€544,416
awarded value
Submission deadline
Ongoing
09:00
Scope
European
European procedure
Lots
Single contract
Main CPV code
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

The assignment concerns MXDR Services for the Municipality of Gooise Meren, consisting of 24/7 monitoring of the ICT infrastructure and advice regarding the Microsoft environment. The duration is 2 years with four options of 1 year each, for a maximum duration of 6 years.

The objective of this tender is to find a new MXDR partner. By MXDR, we mean Managed Extended Detection and Response (hereinafter: MXDR). This new MXDR partner (the service provider) will work with our existing Security Information and Event Management (hereinafter: SIEM). The existing SIEM used by the Municipality of Gooise Meren is Microsoft Sentinel. [newline] The services are two-fold: [newline] 1. 24/7 monitoring of the municipal ICT infrastructure, applying triage during incidents and following pre-defined processes (playbooks). [newline] 2. Providing requested and unsolicited advice re

72000000Services

02Outcome

Awarded

Nedscaper B.V.

Award value
€544,416
Bidders
4

03Strategic insight

Strategic insight · AI analysis
Ensure timely application for the Gedragsverklaring Aanbesteden to prevent delays. Submit the non-disclosure agreement immediately to gain access to the crucial attachments regarding the setup. During the qualitative submission, strictly observe the page limits for the SLA and further development.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 4
Sign a non-disclosure agreement to gain access to sensitive information regarding the setup and the pricing sheet.Important
The Wachtkamerovereenkomst can be offered by indicating in Annex 10 that you wish to cooperate with this.Important
Ensure that the Gedragsverklaring Aanbesteden is requested in a timely manner due to the lead time of 6 to 8 weeks.Important
Bidders who do not wish to participate in the Wachtkamerovereenkomst will not be excluded from the award.Important

05Can I take part?

Financial · 1
Tax Authority statement (not older than 6 months).Financial
Technical · 5
References for core competencies.Technical
Certificates: ISO 9001, ISO 27001 or equivalent (to be submitted within 7 days after provisional award).Technical
Gedragsverklaring Aanbesteden (GVA) (not older than 2 years).Technical
Chamber of Commerce extract (not older than 6 months).Technical
Liability insurance (policy or statement).Technical

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

K1: Service (SLA)weight n/a

Assessment of the service based on a document of maximum 5 A4 pages.

K2: Model reporting (SLR)weight n/a

Assessment of the model reporting in PDF format.

K3: Service quality & further developmentweight n/a

Assessment of the quality and further development based on a document of maximum 4 A4 pages.

Tender priceweight n/a

Assessment of the price in accordance with the pricing sheet.

08Process & timeline

Tender announcement
22 april 2025
Deadline for receipt of written questions
12 mei 2025 voor 12:00 uur
Deadline for receipt of written questions second round
27 mei 2025 voor 12:00 uur
Dispatch of the Memorandum of Information
16 mei 2025 17:00 uur
Dispatch of the Memorandum of Information second round
3 juni 2025 17:00 uur
Deadline for receipt of Tenders
26 juni 2025 voor 09:00 uur
Decision-making and dispatch of award and rejection letters
30 juli 2025
Standstill period (20 calendar days)
Tot en met 19 augustus 2025
Final award
20 augustus 2025
Start of Assignment
25 augustus 2025
End date initial Assignment
24 augustus 2027
End date Assignment after use of extension options
24 augustus 2029

09Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

10Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9656×
2PQR B.V.SME9625×
3Bechtle direct B.V.SME9625×
4Visma Roxit B.V.SME9616×
5Afas Software B.V.SME9532×
6Protinus IT B.V.SME9532×

11Tender documents

TN523108 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250922161614pdfSep 24, 2025 · 10 KB
Nota van inlichtingen 2025-06-03-1pdfJun 3, 2025 · 91 KB
V2 Bijlage 10 - Akkoordverklaring - MXDR-DienstverleningdocxJun 3, 2025 · 53 KB
Nota van inlichtingen 2025-05-20-1pdfMay 21, 2025 · 5 KB
V2 Beschrijvend document EU Openbare Procedure - MXDRpdfMay 16, 2025 · 658 KB
V2 Bijlage 4 - Programma van Eisen - MXDR-dienstverleningpdfMay 16, 2025 · 153 KB
TN523108 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250516112422pdfMay 16, 2025 · 9 KB
Nota van inlichtingen 2025-05-16-1pdfMay 16, 2025 · 41 KB
Bijlage 16 - GeheimhoudingsverklaringpdfApr 24, 2025 · 99 KB
Bijlage 8 - Invulformulier holdingverklaringdocxApr 24, 2025 · 50 KB
uea_523108_20250422150358pdfApr 24, 2025 · 331 KB
Bijlage 5 - Begeleidend schrijven huidige inrichting gemeente Gooise Meren - GeheimhoudingsverklaringpdfApr 24, 2025 · 54 KB

12Legal themes that may be relevant here

13Frequently asked questions

What exactly does the assignment for MXDR services entail?
The services are two-fold: 24/7 monitoring of the municipal ICT infrastructure, where triage is applied during incidents according to pre-defined processes (playbooks), and providing requested and unsolicited advice regarding the hardening of the Microsoft environment.
Which SIEM solution will the MXDR partner have to work with?
The service provider will work with the existing Security Information and Event Management (SIEM) of the Municipality of Gooise Meren, which consists of Microsoft Sentinel.
What is the goal of the requested MXDR services?
The goal is to find a new partner for Managed Extended Detection and Response (MXDR) to ensure the security of the ICT infrastructure through monitoring and hardening advice.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 544K

Gegunde waarden in CPV 72 · diensten n=1436