OpenServicesEuropeanOpen

Mobility Solution (MaaS) 2026

Type
Services
63700000 · Support services for l
Estimated value
Not published
To deadline
69d
Aug 24, 2026 · 13:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high

ROC van Twente is looking for an integral MaaS solution for its employees, focused on sustainability and the simplification of mobility and parking management. The assignment has an initial term of four years and will be awarded on the basis of the best price-quality ratio.

Services · Open · European procedure

EuropeanComplete timeline
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
August 24, 2026
13:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Support services for land, water, and air transport
Location
Twente, NL213
CharacteristicsCPV 63ServicesEU tenderMaaSMobilitymobility card

01What is being requested

Implementation of an integrated Mobility Solution (MaaS) for approximately 2,400 employees, including mobility cards, trip registration, shared transport, parking management, and integration with AFAS for a period of four years with options.

The scope of the assignment concerns the implementation of an integrated system containing the following components: - Mobility card for public transport trips of ROC van Twente employees for commuting and business travel, including related services; - The registration, facilitation, and advising of trip registration and the processing of commuting and business travel. The contractor must contribute to: o Sustainability: reducing CO2 emissions from travel movements to decrease the ecological footprint; o Simplification of current administrative burdens for both employees, managers, and M&O st

63700000Services
1Mobility Solution (MaaS) 2026

02Strategic insight

Strategic insight · AI analysis
Focus strongly on the qualitative added value as the weight for quality forms the center of gravity. Ensure a watertight AFAS connection and demonstrable experience with large organizations. Provide a convincing demo to achieve maximum points.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
The bid for the three open questions may not exceed seven pages.Important
The use of external sources or hyperlinks in the answers is not permitted.Important
Bidders must submit the non-disclosure agreement to receive confidential attachments.Important
The assignment is an integral assignment without division into lots.Important

04Can I take part?

Financial · 1
Bidder is sufficiently insured for the amounts included in the agreement for professional liability.Financial
Technical · 5
Possess a quality management system that complies with the ISO 9001 standard or equivalent.Technical
Possess an information security management system that complies with the ISO 27001 standard or equivalent.Technical
Experience in providing mobility cards and an application for business and commuting use at an organization of at least 1,200 employees.Technical
Experience with the successful implementation of a MaaS solution linked with AFAS for at least twelve months of operation without contractual default.Technical
Experience in preparing CO2 reports that comply with the WPM standard.Technical

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Quality Open questions45 punten

Assessment of the implementation plan, partnership and service provision, sustainability and requirements (MoSCoW).

Demo20 punten

Assessment of the demonstration of the solution.

Price Total price25 punten

The total price as calculated on the pricing sheet.

07Process & timeline

Registration for inspection
5 juni 2026, 13.00 uur
Inspection
8 juni 2026, 13.00 – 15.30 uur
Closing date for questions regarding the first Memorandum of Information
9 juni 2026, 13.00 uur
Publication/sending of the first Memorandum of Information
23 juni 2026
Closing date for clarification questions
30 juni 2026, 13.00 uur
Publication/sending of the final Memorandum of Information
7 juli 2026
Closing of the bidding period
24 augustus 2026, 13.00 uur
Sending invitation for demo
8 september 2026
Demos
15 september 2026
Sending intended award decision
6 oktober 2026
Verification interview
20 oktober 2026, 14.30 – 16.00 uur
Final award
27 oktober 2026
Contractondertekening
Eind oktober 2026
Implementatieperiode
Vanaf 28 oktober 2026
Ingangsdatum overeenkomst
1 januari 2027

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Shuttel B.V.SME83
2Mobility ConceptUnknown82
3Reisbalans B.V.SME77
4 MuConsult BVSME70
5Haskoning Nederland B.V.SME68
6Volkswagen Pon Financial Services B.V.SME68

10Tender documents

TN587934 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260507155657pdfMay 9, 2026 · 221 KB
Bijlage 1A - OvereenkomstpdfMay 9, 2026 · 702 KB
Bijlage 1C - VerwerkersovereenkomstpdfMay 9, 2026 · 365 KB
Bijlage 1B - WachtkamerovereenkomstpdfMay 9, 2026 · 504 KB
Bijlage 8 - GeheimhoudingsverklaringdocxMay 9, 2026 · 65 KB
Bijlage 4 - Sjabloon referentie(s)docxMay 9, 2026 · 56 KB
Bijlage 6 - Programma van WensenxlsxMay 9, 2026 · 39 KB
Aanbestedingsdocument Mobiliteitsoplossing (MaaS) - ROC van TwentepdfMay 9, 2026 · 850 KB
Bijlage 5 - Programma van EisenpdfMay 9, 2026 · 459 KB
Bijlage 7 - Format Nota van InlichtingendocxMay 9, 2026 · 58 KB
Bijlage 3 - Prijzenblad Mobiliteitsoplossing (MaaS) - ROC van TwentexlsxMay 9, 2026 · 45 KB
Bijlage 2 - Algemene Inkoopvoorwaarden ICTpdfMay 9, 2026 · 896 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the scope of the requested mobility solution?
The assignment includes an integrated system with a mobility card for public transport trips, registration and advising of commuting and business travel, facilitation of shared transport, parking management including reservations, and compliance with WPM reporting obligations.
What specific goals must be achieved with the implementation?
The solution must contribute to sustainability by reducing CO2 emissions from travel movements and simplifying the administrative burdens for employees, managers, and M&O staff.
Which legal reporting obligations must the contractor comply with?
The contractor must comply with the reporting obligations as prescribed by the Wet Personenvervoer (WPM).
What experience and knowledge are expected from the bidder?
Bidders must have demonstrable experience with MaaS platforms or transport systems, knowledge of WPM legislation and CO2 reporting, and possess sufficient technological capacity and data security.
How is the parking management structured within the assignment?
The management includes the reservation of parking spaces at the assigned locations of ROC van Twente, matching the individual parking rights of the employee, as well as access to and management of parking lots and facilities.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 443K
median
€ 1,2 mln
p75
€ 4,0 mln
deze opdracht

Gegunde waarden in CPV 63 · diensten n=110