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Social Healthcare Dispatch Center Services

Gemeente Amsterdam · Open · 401899
Type
Services
79510000
Estimated value
Not published
To deadline
-154d
Jan 14, 2026 · 14:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Municipality of Amsterdam is requesting a contractor for the full supply, setup, operation, and maintenance of the Social Healthcare dispatch center services (CPV 79510000). The assignment concerns an A-to-Z service provision including personnel, organizational, technical, facility, and ICT support for a continuous and high-quality dispatch process. The assignment is an open procedure without mention of lots or a framework agreement; the place of performance is NL32B (Amsterdam). Due to the open procedure and the non-specified requirement for conversions or certifications, this appears interesting for a custom healthcare organization without strict SME-oriented requirements.

Services · Open · European procedure

European
Contracting authority
Gemeente Amsterdam
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
January 14, 2026
14:00
Scope
European
European procedure
Lots
Single contract
Main CPV code
79510000
Location
Netherlands
CharacteristicsCPV 79ServicesEU tender

01What is being requested

The Municipality of Amsterdam is requesting a contractor for the full supply, setup, operation, and maintenance of the Social Healthcare dispatch center services (CPV 79510000). The assignment concerns an A-to-Z service provision including personnel, organizational, technical, facility, and ICT support for a continuous and high-quality dispatch process. The assignment is an open procedure without mention of lots or a framework agreement; the place of performance is NL32B (Amsterdam). Due to the open procedure and the non-specified requirement for conversions or certifications, this appears interesting for a custom healthcare organization without strict SME-oriented requirements.

With this tender, the Municipality aims to contract a Contractor who is responsible for the full supply, setup, operation, and maintenance of the dispatch center services for social healthcare.

79510000Services

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1Driessen B.V.SME9897×
2Deloitte Consulting BVSME9334×
3Global Talk Netherlands B.V.SME9226×
4Twynstra Gudde Holding B.V.SME9235×
5WyzerUnknown9032×
6KPMG Advisory N.V.SME8922×

05Legal themes that may be relevant here

06Frequently asked questions

What does the assignment for the Social Healthcare dispatch center services entail?
The assignment includes the full supply, setup, operation, and maintenance of the dispatch center services. This concerns an A-to-Z service provision where the contractor is responsible for personnel, organizational, technical, facility, and ICT support for a continuous dispatch process.
What responsibilities does the contractor have for the continuity of the service provision?
The contractor is responsible for the execution and the technical setup, including the location, ICT support, security, management, and continuity of the service provision to ensure a high-quality dispatch process.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949