Market consultation customer research
The Centraal Justitieel Incassobureau (CJIB) is conducting a market consultation to gain insight into current trends and developments within the market for customer research. The objective is to understand which methods, techniques, and best practices are common when conducting customer research in the public sector. The information obtained will serve as a basis for formulating a clear and targeted set of requirements for a future procurement. The consultation focuses on organizations with experience in customer research within a public or semi-public context, with an emphasis on quality, reliability, and the ability to provide relevant insights.
Services · European procedure
01What is being requested
The Centraal Justitieel Incassobureau (CJIB) is conducting a market consultation to gain insight into current trends and developments within the market for customer research. The objective is to understand which methods, techniques, and best practices are common when conducting customer research in the public sector. The information obtained will serve as a basis for formulating a clear and targeted set of requirements for a future procurement. The consultation focuses on organizations with experience in customer research within a public or semi-public context, with an emphasis on quality, reliability, and the ability to provide relevant insights.
The purpose of this market consultation is to obtain a better understanding of the trends and developments in the customer research market. Additionally, the CJIB aims to gain insight into common practices for conducting various types of customer research in the public sector in order to refine our requirements for a procurement to be carried out at a later stage.
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Likely competitors
05Tender documents
06Legal themes that may be relevant here
07Frequently asked questions
What is the purpose of this market consultation?
How will the information from this consultation be used?
What expertise does the market consultation focus on?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949