AwardedServicesEuropeanOpen

Managed ICT Services

Het Gegevenshuis · Open · 1 lots · 345077
Type
Services
72000000
Estimated value
€ 2,67M
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate

This assignment concerns the delivery of ICT services where the GIBIT 2023 procurement conditions of the VNG apply to the execution, implementation, and maintenance.

Services · Open · European procedure

European
Contracting authority
Contract type
Services
Open
Estimated value
€2,673,965
awarded value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

The assignment concerns the delivery of Managed ICT Services, whereby the supplier is responsible for the implementation, maintenance, and support of the ICT performance in accordance with the GIBIT 2023 procurement conditions.

Tender for Managed ICT Services Het Gegevenshuis

72000000Services
1Managed ICT Services

02Outcome

Awarded

Gemeente Heerlen (Parkstad IT)

Award value
€2,673,965
Bidders
4

03Strategic insight

Strategic insight · AI analysis
Ensure that the risk analysis in the bid explicitly addresses the risks and required control measures. Take into account the strictly binding deadlines for implementation as established in the plan. Ensure full transparency regarding the interoperability requirements and the connection to the application landscape.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 6
The supplier is the lead party for the Implementation Plan.Important
The costs for drafting the Implementation Plan are included in the Remuneration.Important
Specific end dates for Implementation are strictly binding in all cases.Important
The supplier must address the risk analysis in the bid.Important
Prior to implementation, the supplier must perform preventive testing in a non-production environment.Important
In the case of Remote Service Provision, the responsibility for the cooperation of third parties lies with the supplier.Important

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

07Bidders in this segment

#Likely bidderFitWins
1PQR B.V.SME10026×
2PinkRoccade Local Government B.V.SME9934×
3KPN B.V.SME9827×
4Bechtle direct B.V.SME9825×
5Centric Netherlands B.V.SME9756×
6Ordina Unknown9721×

08Tender documents

TN479936 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250430093445pdfMay 2, 2025 · 8 KB
Nota van Inlichtingen 2 Het GegevenshuisxlsxSep 20, 2024 · 44 KB
Bijlage N - toelichting risico's, knelpunten en ontwikkelingenpdfSep 20, 2024 · 141 KB
Bijlage M - Concept Raamovereenkomst HGH v1.1docxSep 5, 2024 · 78 KB
20240823 InformatiebijeenkomstpdfSep 5, 2024 · 242 KB
Bijlage B - Programma van Eisen v1.1xlsxSep 5, 2024 · 44 KB
Bijlage I - Prijzenblad v2.1xlsxSep 5, 2024 · 50 KB
Bijlage D - Server overzicht v1.1xlsxSep 5, 2024 · 22 KB
Nota van Inlichtingen 1 - Het GegevenshuisxlsxSep 5, 2024 · 54 KB
TN479936 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240829111628pdfAug 29, 2024 · 8 KB
Bijlage I - Prijzenblad v2.0xlsxAug 26, 2024 · 52 KB
Bijlage K - VNG Gibit 2023 artikelen v1.0pdfAug 2, 2024 · 1183 KB

09Legal themes that may be relevant here

10Frequently asked questions

Which procurement conditions apply to this assignment?
The execution of the assignment takes place under the GIBIT 2023 (Municipal ICT conditions) procurement conditions.
How is the ratio between dedicated and shared servers regulated?
The servers for Het Gegevenshuis are 'dedicated' and can be specifically specified on CPU, RAM, and HDD. The GR-SSC servers are 'shared' and are used by all participants of the GR-SSC (4,000 workstations and 5,000 end users).
Which topics are covered in the privacy and security section of the conditions?
The conditions contain specific articles regarding the processor relationship (Article 28), information security (Article 29), and archiving (Article 30).
What arrangements are in place regarding the continuity of remote service provision?
For remote service provision, specific provisions are included regarding the acceptance procedure, data storage, maintenance, availability, periodic third-party declarations, and ensuring continuity.

Automatically compiled from the official tender data and documents.

11Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 2,7 mln

Gegunde waarden in CPV 72 · diensten n=1436