OpenServicesEuropeanOpen

Social support & language lessons for status holders, Participation Statement Trajectory for newcomers

Zaffier · Open · 2 lots · 422262
Type
Services
85300000 · Social and related ser
Estimated value
Not published
To deadline
3d
Jun 19, 2026 · 12:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Zaffier is looking for contractors for social support, the participation statement trajectory, and language lessons for integration in six municipalities. The assignment will be executed via a framework agreement with two specific lots.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
June 19, 2026
12:00
Scope
European
European procedure
Lots
2
2 lots
Main CPV code
Social and related services
Location
Netherlands
CharacteristicsCPV 85ServicesEU tender

01What is being requested

The assignment concerns the delivery of social support, the participation statement trajectory and language lessons for newcomers in the working area of Zaffier via two lots. Execution takes place via a framework agreement with an initial duration of 3 years and 5 months, with extension options up to a maximum of 8 years and 5 months.

With this tender, Zaffier intends to procure the following items: 1. Social support for status holders, as described in the Wet Inburgering 2021, plus several additions; 2. The participation statement trajectory for all newcomers (status holders and family and other migrants); 3. Language lessons and lessons in knowledge of Dutch society (KNM) for all status holders in the B1 and Z routes. Within the tender, a division into lots has been made for this purpose. The social support (1) and the participation statement trajectory (2) will be procured jointly in lot 1. The language lessons

85300000Services
1Social support (MB) and participation statement trajectory (PVT)
2Language lessons and KNM for status holders in the B1 and Z route

02Breakdown by lot

Social support (MB) and participation statement trajectory (PVT)n/a
Language lessons and KNM for status holders in the B1 and Z routen/a

Per-lot values not published — bars show only the lot breakdown.

03Strategic insight

Strategic insight · AI analysis
When submitting a bid, focus on the partnership and the human-centered approach that Zaffier pursues. Ensure a strong substantiation of the SROI vision, as this is a special performance condition. Take the startklas into account as an integral part of the service provision.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 5
There is no obligation to purchase or turnover guarantee from Zaffier.Important
The assignment is divided into two lots.Important
Bidders must comply with an SROI obligation of 5% of the total contract value.Important
There is an implementation period of 5 months between contracting and the start of sub-assignments.Important
The maximum scope is determined in number of requests instead of a value.Important

05Can I take part?

Professional capability — Comply with the requirements specification, the Program of Requirements, and the contractual and general terms and conditions pertaining to the assignment.
Technical — Comply with the specific requirements from the Requirements Specification (Annex 2A) and the Program of Requirements (Annex 2B) per lot.

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

Award criteria lot 1weight n/a

Assessment of the bid for social support and participation statement trajectory.

Award criteria lot 2weight n/a

Assessment of the bid for language lessons and KNM for status holders in the B1 and Z route.

08Process & timeline

Intended commencement date framework agreement
1 augustus 2026
Start implementation period
1 augustus 2026
Completion implementation period
1 januari 2027
Start sub-assignments
1 januari 2027
End date framework agreement
1 januari 2035

09Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

10Likely competitors

#Likely bidderFitWins
1TzorgUnknown9014×
2Stichting JadosUnknown8410×
3Profila ZorggroepUnknown8212×
4Stichting Vluchtelingenwerk NederlandUnknown78
5Opdidakt B.V.SME78
6Familysupporters B.V.SME7812×

11Tender documents

Bijlage 2A - Vraagspecificatie perceel 2 - taal en KNM - V5pdfApr 22, 2026 · 247 KB
Bijlage 6A - Concept wachtkamerovereenkomst perceel 1docxApr 22, 2026 · 45 KB
Bijlage 5A - Concept Raamovereenkomst perceel 1 VdefdocxApr 22, 2026 · 81 KB
Bijlage 4B - Prijzenblad perceel 2xlsxApr 22, 2026 · 60 KB
Bijlage 4A - Prijzenblad perceel 1xlsxApr 22, 2026 · 85 KB
Bijlage 3B - Referentieopdracht perceel 2docxApr 22, 2026 · 35 KB
Bijlage 2B - Programma van Eisen perceel 2 taal en KNM - V5pdfApr 22, 2026 · 173 KB
Bijlage 12 - Verklaring SROI verplichtingdocxApr 22, 2026 · 176 KB
Bijlage 6B - Concept wachtkamerovereenkomst perceel 2docxApr 22, 2026 · 46 KB
Aanbestedingsdocument MB en taalles statushouders en PVT inburgeraars V6 170426pdfApr 22, 2026 · 738 KB
Bijlage 13 - Concept verwerkersovereenkomstdocxApr 22, 2026 · 160 KB
Bijlage 3A - Referentieopdracht perceel 1docxApr 22, 2026 · 35 KB

12Legal themes that may be relevant here

13Frequently asked questions

What experience requirements are imposed on the bidder?
Bidders must have at least 3 years of experience in similar services. Specific experience is required with social support in accordance with the Wet Inburgering 2021, the participation statement trajectory, and language lessons and KNM for status holders in the B1 and Z routes.
What is the intention behind the 'startklas' for status holders?
Work will be done with a 'startklas' in which elements from social support, language lessons, and the knowledge of Dutch society (KNM) lessons are incorporated. The contractor must have the ability to set up and manage this 'startklas'.
What is the maximum scope for the language lessons and KNM assignment?
For the assignment concerning language lessons and knowledge of Dutch society (KNM) for status holders in the B1 and Z routes, the maximum scope is set at 3,600 individual requests.
In what manner will the assignment be contracted?
A framework agreement will be concluded with one contractor for the various parts of the assignment.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 962K
median
€ 16 mln
p75
€ 108 mln
deze opdracht

Gegunde waarden in CPV 85 · diensten n=1531