delivery of TimeXtender and supporting services
The Municipality of Peel en Maas is seeking a long-term agreement for the delivery of TimeXtender Discovery Hub, including licenses, installation, configuration, training, and support. The objective is a gradual takeover of management by internal users, with a decrease in external support after the first year. The tender is open and aimed at an indefinite term with an annual termination option.
Services · Open · European procedure
01What is being requested
The Municipality of Peel en Maas is seeking a long-term agreement for the delivery of TimeXtender Discovery Hub, including licenses, installation, configuration, training, and support. The objective is a gradual takeover of management by internal users, with a decrease in external support after the first year. The tender is open and aimed at an indefinite term with an annual termination option.
To improve its Business Intelligence, the Municipality of Peel en Maas intends to use TimeXtender Discovery Hub. In addition to the delivery of the license(s) for TimeXtender, the assignment includes associated services such as: - the installation of TimeXtender Discovery Hub (on-premise); - the configuration of TimeXtender; - the training of a number of administrators/users; - support in usage; - advisory services regarding usage. The municipality expects/hopes to become increasingly independent in the use of TimeXtender over time, so that the reliance on support and advisory services is gr
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Bidders in this segment
05Tender documents
06Legal themes that may be relevant here
07Frequently asked questions
What is the scope of the assignment regarding TimeXtender?
What is the intended contract duration and the termination option?
What is the expectation for support throughout the duration of the agreement?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436