AwardedServicesEuropeanOpen

Delivery of hardware (workplace equipment) and associated services

Gemeente Eindhoven · Open · 1 lots · 293481
Type
Services
72100000
Estimated value
€ 8,25M
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Municipality of Eindhoven is seeking a supplier to both deliver workplace equipment and provide the associated services. The procurement is an open procedure without a CPV code, focused on services. The bidder must deliver hardware (laptops, desktops, monitors, peripherals) that meets the requirements established in Annex 1 and simultaneously offer a service package. This package includes installation, configuration, maintenance, support, software licenses, and periodic upgrades. The contractor must respond to incidents within the agreed SLAs, offer a proactive maintenance plan, and ensure compatibility with the municipality's existing systems. Additionally, there are requirements regarding data security, privacy, energy efficiency, and sustainability. The agreement is intended for a multi-year period, with possibilities for extension and scaling. The municipality expects transparent pricing, clear delivery and completion plans, and a solid reference portfolio.

Services · Open · European procedure

European
Contracting authority
Contract type
Services
Open
Estimated value
€8,250,000
awarded value
Submission deadline
Ongoing
11:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Eindhoven
CharacteristicsCPV 72ServicesEU tenderhardwareworkplace equipmentICT

01What is being requested

The Municipality of Eindhoven is seeking a supplier to both deliver workplace equipment and provide the associated services. The procurement is an open procedure without a CPV code, focused on services. The bidder must deliver hardware (laptops, desktops, monitors, peripherals) that meets the requirements established in Annex 1 and simultaneously offer a service package. This package includes installation, configuration, maintenance, support, software licenses, and periodic upgrades. The contractor must respond to incidents within the agreed SLAs, offer a proactive maintenance plan, and ensure compatibility with the municipality's existing systems. Additionally, there are requirements regarding data security, privacy, energy efficiency, and sustainability. The agreement is intended for a multi-year period, with possibilities for extension and scaling. The municipality expects transparent pricing, clear delivery and completion plans, and a solid reference portfolio.

Bidder delivers; 1) hardware (workplace equipment) and 2) associated services. Annex 1 Assignment Description / program of requirements details what the contractor must, at a minimum, comply with during the agreement.

72100000Services
1Lot 1

02Outcome

Awarded

Centralpoint B.V.

Award value
€8,250,000

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9856×
2Bechtle direct B.V.SME9525×
3Protinus IT B.V.SME9532×
4COMPAREX Nederland B.V.SME9330×
5PQR B.V.SME9325×
6KPN B.V.SME9327×

06Legal themes that may be relevant here

07Frequently asked questions

What does the assignment for the delivery of workplace equipment entail?
The assignment includes the delivery of hardware, such as laptops, desktops, monitors, and peripherals, including an associated service package for installation, configuration, maintenance, support, software licenses, and periodic upgrades.
What requirements must the delivered hardware and services meet?
The hardware and the associated services must meet the requirements established in Annex 1 (Assignment Description / program of requirements). Requirements apply regarding data security, privacy, energy efficiency, and sustainability.
Which service conditions apply to the services?
The contractor must respond to incidents within agreed SLAs, offer a proactive maintenance plan, and ensure compatibility with the municipality's existing systems.
What is the intended duration of the agreement?
The agreement is intended for a multi-year period, with possibilities for extension and scaling.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 8,3 mln

Gegunde waarden in CPV 72 · diensten n=1436