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AwardedServicesEuropeanOnderhandeling zonder bekendmaking

Customer tracking system debt relief Kredietbank

Gemeente Midden-Groningen · Onderhandeling zonder bekendmaking · 1 lots · 380760
Type
Services
72000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Municipality of Midden-Groningen is using a negotiated procedure for services without prior publication (CPV 72000000) to acquire a customer tracking system for debt relief. The file is open, publication date 30-05-2025, and the registration and aftercare phases are fully in scope. Vendor selection will take place via a negotiated process without prior publication of requirements.

Services · Onderhandeling zonder bekendmaking · European procedure

European
Contracting authority
Gemeente Midden-Groningen
Contract type
Services
Onderhandeling zonder bekendmaking
Estimated value
Estimate not published
Submission deadline
Ongoing
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72000000
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

The Municipality of Midden-Groningen is using a negotiated procedure for services without prior publication (CPV 72000000) to acquire a customer tracking system for debt relief. The file is open, publication date 30-05-2025, and the registration and aftercare phases are fully in scope. Vendor selection will take place via a negotiated process without prior publication of requirements.

The Municipality of Midden-Groningen is looking for a customer tracking system that supports the entire debt relief process, from registration to aftercare. The system must cover all phases of the debt relief process: • Registration • Intake • Stabilization • Budget management • Debt settlement (mediation or restructuring credit) • Social loan • Budget coaching • Aftercare

72000000Services
1Customer tracking system debt relief Kredietbank—

02Outcome

Awarded

Kred'it B.V.

Bidders
1

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9972×
2Visma Circle B.V.SME9833×
3PinkRoccade Local Government B.V.SME9766×
4COMPAREX Nederland B.V.SME9764×
5Unit4 Business Software Netherlands B.V.SME9729×
6Afas Software B.V.SME9684×

06Legal themes that may be relevant here

07Frequently asked questions

Which phases of the debt relief process must be supported by the system?
The system must support the entire process, including registration, intake, stabilization, budget management, debt settlement (mediation or restructuring credit), social loan, budget coaching, and aftercare.
What is the scope of the assignment for the customer tracking system?
The assignment includes support for the entire debt relief process, starting from registration and continuing through to the aftercare phase.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436