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AwardedSuppliesEuropeanOpen

KCC software

Gemeente Amersfoort · Open · 252157
Type
Supplies
48500000
Estimated value
€ 178K
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Municipality of Amersfoort is seeking a supplier for KCC software that integrates seamlessly with Microsoft Teams for the internal KCC department and service desk. The software must support approximately 50 users, including 7 supervisors, with the possibility to expand the number of users to 75 during the contract term. The assignment is subject to an open procedure without a CPV code, aimed at a solution that is scalable, user-friendly, and secure for a public organization.

Supplies · Open · European procedure

European
Contracting authority
Gemeente Amersfoort
Contract type
Supplies
Open
Estimated value
€178,036
awarded value
Submission deadline
Ongoing
10:00
Scope
European
European procedure
Lots
Single contract
Main CPV code
48500000
Location
Netherlands
CharacteristicsCPV 48SuppliesEU tenderKCC softwareMicrosoft Teams integrationcall center

01What is being requested

The Municipality of Amersfoort is seeking a supplier for KCC software that integrates seamlessly with Microsoft Teams for the internal KCC department and service desk. The software must support approximately 50 users, including 7 supervisors, with the possibility to expand the number of users to 75 during the contract term. The assignment is subject to an open procedure without a CPV code, aimed at a solution that is scalable, user-friendly, and secure for a public organization.

The assignment consists of the delivery of KCC software as a supplement to calling via Microsoft Teams for use by the internal KCC department and the service desk (approximately 50 users, including 7 supervisors). A possible expansion to other teams may occur during the term of the agreement, whereby the number of users can increase up to 75.

48500000Supplies

02Outcome

Awarded

KPN B.V.

Award value
€178,036

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Afas Software B.V.SME9681×
2COMPAREX Nederland B.V.SME9342×
3Bechtle direct B.V.SME9333×
4PinkRoccade Local Government B.V.SME9238×
5Visma Circle B.V.SME9023×
6Protinus IT B.V.SME8823×

06Legal themes that may be relevant here

07Frequently asked questions

What is the specific application of the KCC software?
The software serves as a supplement to calling via Microsoft Teams for use by the internal KCC department and the service desk.
How many users is the software intended for?
The assignment is aimed at approximately 50 users, including 7 supervisors. During the term of the agreement, this can be expanded to a maximum of 75 users.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
€ 178K

Gegunde waarden in CPV 48 · leveringen n=653