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AwardedServicesEuropeanOpen

Youth Act transport from 5 years old

gemeente Westland · Open · 1 lots · 373337
Type
Services
60130000
Estimated value
€ 5,69M
estimated
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate

This assignment concerns the execution of Youth Act transport where performance is strictly measured via a bonus and malus system based on various KPIs. The focus lies on punctuality, customer orientation, and reliable data provision.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
gemeente Westland
Contract type
Services
Open
Estimated value
€5,687,500
estimated value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
60130000
Location
Netherlands
CharacteristicsCPV 60ServicesEU tender

01What is being requested

The assignment concerns the provision of Youth Act transport from 5 years old within the frameworks of a Service Level Agreement and an Implementation Protocol. The service provision includes various mandatory services such as transport orders, crisis transport, and route mutations during the term of the main agreement.

The assignment consists of adapted transport for 5 to 18-year-olds in accordance with Article 2.3 paragraph 2 of the Youth Act (Jeugdwet). This concerns both contracted and non-contracted Youth Act transport. This involves the transport of youths to and from a location where youth assistance is provided.

60130000€ 5,69MServices
1Youth Act transport from 5 years old€5,687,500

02Outcome

Awarded

Personenvervoer Van der Wijst B.V.

Bidders
2

03Strategic insight

“
Strategic insight · AI analysis
Ensure extremely accurate route planning to meet the strict time margins and KPIs. The timely and complete submission of trip data is crucial to prevent penalty schemes and unreliable measurements. Set up the organization for rapid complaint handling and direct communication in case of deviations.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 5
A bonus/malus scheme applies based on KPI performance per lot.Important
A score of less than 95% on the KPI for trip data results in a double malus of 2%.Important
The duration of stay in the vehicle may not exceed the shortest travel time by more than 45 minutes.Important
Substantiated complaints must be resolved within 1 week.Important
Incidents must be reported no later than within 1 hour.Important

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Process & timeline

assessment period 1
1 augustus – 31 oktober
final assessment date period 1
10 december
assessment period 2
1 november – 31 januari
final assessment date period 2
10 maart
assessment period 3
1 februari – 30 april
final assessment date period 3
10 juni
assessment period 4
1 mei – 31 juli
final assessment date period 4
10 september

07Value in context

€5,687,500

08Bidders in this segment

#Likely bidderFitWins
1Munckhof Taxi B.V.SME10037×
2De Vier Gewesten B.V.SME9436×
3Noot Touringcar Ede B.V.SME8618×
4Connexxion Taxi Services B.V.SME8617×
5Vervoerservice van Driel BVSME8415×
6Taxicentrale Witteveen B.V.SME8417×

09Tender documents

TN517457 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250825121739pdfAug 26, 2025 · 13 KB
Nota van Inlichtingen 2 EUOA Jeugdwetvervoer vanaf 5 jaarpdfApr 16, 2025 · 107 KB
Nota van Inlichtingen EUOA Jeugdwetvervoer vanaf 5 jaarpdfApr 15, 2025 · 143 KB
SB10 Invuldocument Word versie tbv inschrijving JeugdwetvervoerdocxApr 4, 2025 · 608 KB
SB1 Uniform Europees Aanbestedingsdocument (UEA)pdfApr 4, 2025 · 1516 KB
SB9 Easy travel uitgangspunten berekening individuele reisduurpdfApr 4, 2025 · 168 KB
SB11 Overzicht vervoerde jeugdigen per maand 2023-2024pdfApr 4, 2025 · 37 KB
SB4 Excel format vragen tbv Nota van InlichtingenxlsxApr 4, 2025 · 37 KB
SB8 - Geheimhoudingsverklaring informatie aanbestedingdocxApr 4, 2025 · 108 KB
SB2 VNG model algemene inkoopvoorwaarden inclusief addendumpdfApr 4, 2025 · 1193 KB
SB5 Model format factuur en specificatie jeugdwetvervoerxlsxApr 4, 2025 · 21 KB
SB7 Uitvoeringsprotocol dienstverlening JeugdwetvervoerpdfApr 4, 2025 · 276 KB

10Legal themes that may be relevant here

11Frequently asked questions

What exactly does the assignment for Youth Act transport entail?
The assignment concerns adapted transport for 5 to 18-year-olds in accordance with Article 2.3 paragraph 2 of the Youth Act (Jeugdwet). This includes both contracted and non-contracted Youth Act transport for the transport of youths to and from locations where youth assistance is provided.
Which performance assessment applies to the service provision?
The service provision is secured via a Service Level Agreement (SLA) in which services, service levels, performance, and a performance scheme are established. KPIs are used here for the monitoring and assessment of the service level, specifically focused on punctuality and customer orientation.
How is the quality of execution influenced by performance?
Within the Service Level Agreement (SLA), a scheme is included for both a bonus and a malus, based on the achieved performance and the attainment of the established KPIs.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 599K
median
€ 1,6 mln
p75
€ 5,1 mln
€ 5,7 mln

Gegunde waarden in CPV 60 · diensten n=337