6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72500000
Estimated value
€ 1,40M
awarded
To deadline
Ongoing
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
4 criteria
Assess manuallyconfidence high
Het Waterschapshuis is looking for a contractor for 2nd line IT management and support of their Microsoft-based environment. The assignment has an initial term of two years and includes management, security, and advisory support.
Services · Open · European procedure
European1 exclusion groundsComplete timeline
CharacteristicsCPV 72ServicesEU tender
01What is being requested
The assignment concerns the provision of 2nd line support and IT management for the IT environment of Het Waterschapshuis for a period of two years with extension options.
This tender concerns the selection of a supplier for IT Management, as described in the procurement documents.
1IT Management—
02Outcome
Awarded
RawWorks B.V.
Award value
€1,400,000
Bidders
2
03Strategic insight
Strategic insight · AI analysis
Ensure that the reference assignments for the Azure and Microsoft 365 requirements exactly meet the specified duration and scope. Check whether the Microsoft partner status is directly demonstrable via certificates. Note that the self-requirements may not be fulfilled via a third party.
04Points of attention
Important · 5
The core competencies for Azure and Microsoft 365 are self-requirements.Important
No recourse can be taken to a third party for the technical core competencies.Important
The assignment is not divided into lots.Important
Deviating terms in the bid are not applicable.Important
Bidders must take labor protection and environmental regulations into account.Important
05Can I take part?
Financial · 1
The company must be financially healthy without a going concern paragraph in the most recent annual accounts indicating material uncertainty.Financial
Technical · 3
Experience in Azure management: at least two years of continuous experience in managing an Azure environment, including at least five subscriptions within one tenant and an annual Microsoft turnover of at least € 70,000 for Azure services.Technical
Experience in Microsoft 365 support: at least two years of continuous experience in 2nd line support on Microsoft 365 environments for at least 100 workstations.Technical
Technical proficiency: Microsoft Solution partnerships for 'Modern Work', 'Azure Infrastructure' and 'Data & AI', or at least the three Silver (or higher) partnership statuses: 'Cloud platform', 'Data platform' and 'Cloud productivity'.Technical
Professional capability · 1
Registration in the professional or commercial register of the Member State where the company is established.Professional capability
Other · 1
Information security anchored according to the NEN/ISO 27001:2022 series or an equivalent system.Other
Exclusion ground · 1
No Russian involvement that exceeds the thresholds of EU Regulation (EU) 833/2014.Exclusion ground
06Exclusion grounds
Exclusion grounds (1)
- No Russian involvement that exceeds the thresholds of EU Regulation (EU) 833/2014.
07Award criteria
GC1: Service and Cooperationweight n/a
Assessment of the service provision and the manner of cooperation.
GC2: Further Developmentweight n/a
Assessment of the capacity for further development.
GC3: Transitionweight n/a
Assessment of the transition.
Priceweight n/a
Assessment of the price.
08Process & timeline
General information meeting
3 april 2025 om 10:00 uur
Registration for information meeting
1 april 2025 om 18:00 uur
Registration for individual information meeting
6 mei 2025 om 10:00 uur
Individual information meetings
13 mei en 14 mei 2025
Contract start date
1 september 2025
09Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
10Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME9856×
2Odin Onderwijs B.V. h.o.d.n. CloudwiseSME9717×
3KPN B.V.SME9427×
4Uno Automatiseringdiensten B.V.SME9315×
5Afas Software B.V.SME9332×
6PQR B.V.SME9326×
11Tender documents
TN515769 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250924082842pdfSep 25, 2025 · 9 KB
Nota van Inlichtingen 2 - IT Beheer 2020528 1v0xlsxMay 28, 2025 · 21 KB
Algemene inlichtingenbijeenkomst aanbesteding IT-BeheerpdfMay 20, 2025 · 2554 KB
Nota van Inlichtingen na individuele inlichtingenbijeenkomsten - IT Beheer 20250520 1v0xlsxMay 20, 2025 · 30 KB
Bijlage I - Volwassenheidsniveau 4 - WatersectorpdfApr 30, 2025 · 220 KB
Nota van Inlichtingen 1 - IT Beheer 20250430 1v0xlsxApr 30, 2025 · 51 KB
Bijlage J - Aansluitvoorwaarden SOC (generiek)pdfApr 30, 2025 · 227 KB
Bijlage E - Beschrijving Dienstverlening IT-Beheer 21032025 1v1pdfMar 26, 2025 · 404 KB
uea_515769_20250320173011pdfMar 23, 2025 · 1476 KB
Bijlage H - Beleid Backup en herstel 21032025 1v0pdfMar 23, 2025 · 243 KB
TN515769 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250321110731pdfMar 23, 2025 · 9 KB
Bijlage G - Beleid Change Management 21032025 1v0pdfMar 23, 2025 · 259 KB
12Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst d
13Frequently asked questions
What is the core of the assignment for IT Management?
The assignment concerns the selection of a supplier for IT management, where the focus lies on the digital working environment and the IT environment of the contracting authority.
Which technical principles apply to the IT services?
The service is based on the principles of Cloud first and Microsoft.
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 1,4 mln
Gegunde waarden in CPV 72 · diensten n=1436