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Insight into Citizen Perspective

Ministerie van Financiën · Open · 4 lots · 392404
Type
Services
73000000
Estimated value
€ 1,45M
estimated
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Ministry of Finance is awarding a European, public procurement for the service 'Insight into Citizen Perspective' to replace current framework agreements (until 1 July 2025). The contract is divided into four lots, with four existing parties across three lots.

Services · Open · European procedure

European
Contracting authority
Ministerie van Financiën
Contract type
Services
Open
Estimated value
€1,451,239
estimated value
Submission deadline
Ongoing
Scope
European
European procedure
Lots
4
4 lots
Main CPV code
73000000
Location
Netherlands
CharacteristicsCPV 73ServicesEU tender

01What is being requested

The Ministry of Finance is awarding a European, public procurement for the service 'Insight into Citizen Perspective' to replace current framework agreements (until 1 July 2025). The contract is divided into four lots, with four existing parties across three lots.

The reason for the Contract is the intention of the Toeslagen directorate of the Ministry of Finance to carry out a European procurement for the benefit of the current expiring framework agreements 'Inzicht in burgerperspectief'. The current framework agreements run until 1 July 2025. The Tender is divided into four lots. There are framework agreements concluded with 4 parties, divided over 3 lots.

73000000€ 1,45MServices
1Lot 1: Qualitative and quantitative research€575,206
2Lot 2: Behavioral research€300,000
3Lot 3: Advisory group with experts by experience€360,000
4Lot 4: Social service design€400,000

02Breakdown by lot

Lot 1: Qualitative and quantitative research€575,206
Lot 2: Behavioral research€300,000
Lot 3: Advisory group with experts by experience€360,000
Lot 4: Social service design€400,000

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

€1,451,239

05Likely competitors

#Likely bidderFitWins
1I&O Research B.V.SME10031×
2Panteia B.V.SME9014×
3Motivaction International B.V.SME8811×
4MWM2 B.V.SME878×
5Regioplan Beleidsonderzoek B.V.SME859×
6SEO Economisch OnderzoekUnknown8510×

06Legal themes that may be relevant here

07Frequently asked questions

What is the reason for this contract?
The contract serves as a replacement for the current 'Inzicht in burgerperspectief' framework agreements, which run until 1 July 2025.
What is the content of lot 1?
Lot 1 concerns qualitative and quantitative research to align the service with the needs and wishes of various (sub)groups of citizens receiving benefits.
What does the contract for lot 2 entail?
Lot 2 focuses on behavioral research to identify motivations and causes of certain behaviors, such as not opening or responding to letters.
What is the goal of lot 3?
For lot 3, a partner is sought who can facilitate direct dialogue between the Toeslagen directorate and citizens, with the wish to continue the citizen experience council Toeslagen (BERT).
What is expected for lot 4?
For lot 4, social service design is central, where interventions, policies, or services are designed through co-creation to solve complex social issues.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 165K
median
€ 413K
p75
€ 1,0 mln
€ 1,5 mln

Gegunde waarden in CPV 73 · diensten n=468