CancelledServicesEuropeanOpen

International travel services

Type
Services
63515000
Estimated value
Not published
To deadline
-127d
Feb 9, 2026 · 10:00
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
5 criteria
Assess manuallyconfidence high

This tender concerns the provision of international travel services and accommodations for Invest International via a framework agreement. The award will be made based on the best price-quality ratio, focusing on service quality, customer journey, and platform functionality.

Services · Open · European procedure

European1 exclusion groundsComplete timeline
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
February 9, 2026
10:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 63ServicesEU tender

01What is being requested

The provision of international travel services for employees of Invest International, including flights, trains, buses, hotels, car rental, and airport transfers. The assignment includes a framework agreement with an initial duration of 2 years, with two options of 1 year each, for an estimated annual expenditure of € 1 million to € 1.5 million.

Invest International is seeking to contract a travel agent to support its international travel needs and requirements. Our employees frequently travel to middle- and low-income countries (mainly African- and Asian countries). The assignment covers the full booking process; from the initial request or quotation stage through to invoicing and after-sales support and includes all elements of arranging a business trip, such as flights, train/bus tickets and hotel accommodations, car rental and airport pick-up services.

63515000Services
1International travel services

02Strategic insight

Strategic insight · AI analysis
Ensure a very strong substantiation of the service quality and the technical functionality of the platform. It is essential that the financial settlement and reporting capabilities align seamlessly with the organization's needs. Pay close attention to the formal requirements when submitting documents via TenderNed.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
All travel arrangements must comply with the Travel Policy of Invest International.Important
The travel agent must pre-finance all costs and subsequently invoice them.Important
For domestic travel, the NS Business Card is used and these are excluded.Important
Submitting an incomplete proposal may lead to rejection.Important
In the case of a consortium, each participant must meet the evidence requirements such as the GvA and tax statement.Important

04Can I take part?

Financial · 1
Comply with the Suitability Requirements as stated in Appendix 1 (part IV ESPD).Financial
Technical · 1
Capacity to manage international business travel, including emergency support, advice, and a booking platform with direct connectivity.Technical
Exclusion ground · 1
No grounds for exclusion in accordance with the Aanbestedingswet 2012 and the requirements in the ESPD.Exclusion ground

05Exclusion grounds

Exclusion grounds (1)
  • No grounds for exclusion in accordance with the Aanbestedingswet 2012 and the requirements in the ESPD.

06Award criteria

Best value for moneyweight n/a

The main criterion is the most economically advantageous tender, consisting of qualitative sub-criteria and price.

SUB AWARD CRITERION A - SERVICE QUALITY & RESPONSIVENESSweight n/a

Assessment of service quality and responsiveness.

SUB AWARD CRITERION B - CUSTOMER JOURNEYweight n/a

Assessment of the customer journey.

SUB AWARD CRITERION C - BOOKING PLATFORM FUNCTIONALITYweight n/a

Assessment of the functionality of the booking platform.

PRICEweight n/a

Assessment of the price based on the pricing sheet.

07Process & timeline

Publishing of Tender Documents
27 November 2025
Deadline for submitting questions
13 January 2025, 10:00 AM
Target date for the issuance of the Memorandum of Information
20 January 2025
Closing date for submitting Proposals
9 February 2025, 10:00 AM
Send Award Decision
27 February 2025
Expiry of objection term and send Final Award
23 March 2026
Contracting
1 April 2026

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Uniglobe Advanced & Priority Travel B.V.SME75
2VCK Travel B.V.SME72
3Mobility ConceptUnknown71
4Munckhof Groups and Incentives B.V.SME70
5Diversity TravelUnknown68
6Munckhof Business Travel Venlo B.V.SME66

10Tender documents

TN559270 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20251201142257pdfDec 1, 2025 · 11 KB
Appendix 12a - Self assessment form sustainability CoCdocxNov 29, 2025 · 194 KB
TN559270 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20251127154746pdfNov 29, 2025 · 10 KB
Appendix 02 - Pricing sheetxlsxNov 29, 2025 · 32 KB
Appendix 04 - Draft Processing AgreementpdfNov 29, 2025 · 628 KB
Appendix 05 - ARVODI 2025pdfNov 29, 2025 · 167 KB
Appendix 01 - Program of RequirementspdfNov 29, 2025 · 235 KB
Appendix 03 - Draft Framework AgreementpdfNov 29, 2025 · 633 KB
Appendix 12 - Sustainability Code of ConductpdfNov 29, 2025 · 348 KB
Appendix 07 - Suitability requirements part IV ESPDpdfNov 29, 2025 · 352 KB
uea_559270_20251127153049pdfNov 29, 2025 · 356 KB
Tender document International travel servicespdfNov 29, 2025 · 817 KB

11Legal themes that may be relevant here

12Frequently asked questions

What exactly does the assignment for travel services entail?
The assignment includes the full booking process for business travel, from the initial request or quotation to invoicing and after-sales support. This includes flights, train or bus tickets, hotel accommodations, car rental, and airport transfers.
For which regions must the travel services be provided?
The employees of the contracting authority frequently travel to middle- or low-income countries, with the focus primarily on countries in Africa and Asia.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 443K
median
€ 1,2 mln
p75
€ 4,0 mln
deze opdracht

Gegunde waarden in CPV 63 · diensten n=110