International travel services
This tender concerns the provision of international travel services and accommodations for Invest International via a framework agreement. The award will be made based on the best price-quality ratio, focusing on service quality, customer journey, and platform functionality.
Services · Open · European procedure
01What is being requested
The provision of international travel services for employees of Invest International, including flights, trains, buses, hotels, car rental, and airport transfers. The assignment includes a framework agreement with an initial duration of 2 years, with two options of 1 year each, for an estimated annual expenditure of € 1 million to € 1.5 million.
Invest International is seeking to contract a travel agent to support its international travel needs and requirements. Our employees frequently travel to middle- and low-income countries (mainly African- and Asian countries). The assignment covers the full booking process; from the initial request or quotation stage through to invoicing and after-sales support and includes all elements of arranging a business trip, such as flights, train/bus tickets and hotel accommodations, car rental and airport pick-up services.
02Strategic insight
Ensure a very strong substantiation of the service quality and the technical functionality of the platform. It is essential that the financial settlement and reporting capabilities align seamlessly with the organization's needs. Pay close attention to the formal requirements when submitting documents via TenderNed.
03Points of attention
04Can I take part?
05Exclusion grounds
- No grounds for exclusion in accordance with the Aanbestedingswet 2012 and the requirements in the ESPD.
06Award criteria
The main criterion is the most economically advantageous tender, consisting of qualitative sub-criteria and price.
Assessment of service quality and responsiveness.
Assessment of the customer journey.
Assessment of the functionality of the booking platform.
Assessment of the price based on the pricing sheet.
07Process & timeline
08Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
09Likely competitors
10Tender documents
11Legal themes that may be relevant here
12Frequently asked questions
What exactly does the assignment for travel services entail?
For which regions must the travel services be provided?
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
€ 443K
€ 1,2 mln
€ 4,0 mln
Gegunde waarden in CPV 63 · diensten n=110