Procurement of digital communication services and physical mail delivery
Cocensus, an organization that manages taxes and levies in the Netherlands, is seeking a provider for an integrated service that handles both physical and digital communication. The assignment includes the complete processing chain from data receipt to the dispatch of print and mail output, including enveloping and mail delivery. Simultaneously, the provider must deliver digital messages and documents to citizens and entrepreneurs via MijnOverheid.nl, in accordance with the Wet waardering onroerende zaken and the levy and collection activities. The service requires strict compliance with privacy and security standards, reliable integration with Cocensus systems, scalability, and clear SLAs. The tender is public and aimed at a broad market, with an emphasis on experience in the public sector and proven capacity to manage both traditional mail and digital communication.
Services · Open · European procedure
01What is being requested
Cocensus, an organization that manages taxes and levies in the Netherlands, is seeking a provider for an integrated service that handles both physical and digital communication. The assignment includes the complete processing chain from data receipt to the dispatch of print and mail output, including enveloping and mail delivery. Simultaneously, the provider must deliver digital messages and documents to citizens and entrepreneurs via MijnOverheid.nl, in accordance with the Wet waardering onroerende zaken and the levy and collection activities. The service requires strict compliance with privacy and security standards, reliable integration with Cocensus systems, scalability, and clear SLAs. The tender is public and aimed at a broad market, with an emphasis on experience in the public sector and proven capacity to manage both traditional mail and digital communication.
The assignment concerns the provision of print, enveloping, mail, and digital communication services to Cocensus for the purpose of implementing the Wet waardering onroerende zaken and the levy and collection activities of various municipal taxes and levies. The assignment concerns the provision of the entire processing chain from data receipt through to the dispatch of the physical output to the customers of Cocensus. It also increasingly concerns the digital dispatch of messages and documents to citizens and entrepreneurs via MijnOverheid.nl.
02Outcome
Data B. Mailservice B.V.
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Tender documents
07Legal themes that may be relevant here
08Frequently asked questions
What does the assignment for communication services entail?
For which activities are these services deployed?
Automatically compiled from the official tender data and documents.
09Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949