Sign InStart free
AwardedServicesEuropeanOpen

Implementation, development and management MS Dynamics

NVAO · Open · 1 lots · 354846
Type
Services
72000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
4 criteria
Assess manuallyconfidence high

This tender concerns the implementation, development, and management of an MS Dynamics 365 environment for the CDHO via a framework agreement. The award will be based on the most economically advantageous tender.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
NVAO
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
16:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72000000
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderMicrosoft Dynamics 365implementationdevelopment

01What is being requested

The assignment concerns the implementation, development, and management of an MS Dynamics 365 environment for the CDHO. The agreement has a term of three years with three options for extension of 12 months each.

For the purpose of this tender, the NVAO will, commissioned by the Ministry of OCW, act as the lead contractor and contracting party on behalf of CDHO. The CDHO aims with this tender to enter into a service agreement with one Supplier and a waiting room agreement with one Supplier regarding the outsourcing of the services for the implementation, development, and management of Microsoft Dynamics 365.

72000000Services
1Implementation, development and management MS Dynamics—

02Outcome

Awarded

QS solutions B.V.

Bidders
2

03Strategic insight

“
Strategic insight · AI analysis
Ensure a very detailed implementation and exit plan as this constitutes a large part of the quality weighting. Ensure that the environment is strictly separated from the NVAO environment in accordance with the requirements. Check whether all mandatory fields in the tender form are completed to prevent exclusion.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 4
The MS Dynamics environment for the CDHO must be completely separated from the NVAO environment.Important
The purchase of licenses does not form part of this assignment.Important
All fields in the tender form must be fully completed for participation.Important
Bidders must present a copy of identity document upon signing.Important

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Implementation and exit plan300

Assessment of the plan for implementation and exit.

Collaboration model200

Assessment of the proposed collaboration model.

Service catalogue200

Assessment of the service catalogue.

Pricing model300

Assessment of the pricing model.

07Process & timeline

Deadline for requests for additional information
22/11/2024 17:00 +01:00
Deadline for receipt of tenders
11/12/2024 16:00 +01:00
Opening date
11/12/2024 16:15 +01:00

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9756×
2Afas Software B.V.SME9732×
3Bechtle direct B.V.SME9725×
4PQR B.V.SME9625×
5PinkRoccade Local Government B.V.SME9534×
6Protinus IT B.V.SME9532×

10Tender documents

TN487014 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250113120551pdfJan 14, 2025 · 12 KB
Nota van inlichtingen 2024-11-25-1pdfNov 25, 2024 · 5 KB
Nota van inlichtingen 2024-11-15-1pdfNov 15, 2024 · 21 KB
Aanbestedingsleidraad - Implementatie, Beheer en Onderhoud van MS Dynamics v1.0pdfOct 27, 2024 · 1760 KB
Bijlage 6 - Model Raamovereenkomst ARBIT 2022docxOct 27, 2024 · 41 KB
Bijlage 8 - Sjabloon VerwerkersovereenkomstpdfOct 27, 2024 · 161 KB
Bijlage 4 - Programma van EisenxlsxOct 27, 2024 · 42 KB
Bijlage 7 - Inkoopvoorwaarden ARBIT 2022pdfOct 27, 2024 · 455 KB
Bijlage 3 - Formulier KerncompetentiesdocxOct 27, 2024 · 45 KB
Bijlage 2 - InschrijfformulierdocxOct 27, 2024 · 89 KB
Bijlage 1 - Uniform Europees AanbestedingsdocumentpdfOct 27, 2024 · 1477 KB
TN487014 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20241025113115pdfOct 27, 2024 · 11 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the objective of the requested services?
The assignment involves the outsourcing of the implementation, development, and management of Microsoft Dynamics 365. This includes both a service agreement and a waiting room agreement for the execution of these activities.
What role does the NVAO play in this assignment?
The NVAO acts, commissioned by the Ministry of OCW, as the lead contractor and contracting party on behalf of the CDHO.
What is the intended timeline for the deployment of MS Dynamics?
The CDHO aims to have an MS Dynamics environment available before September 2025.
What is the scope of work for the supplier?
The supplier is responsible for implementing, managing, and further developing MS Dynamics, so that the application can be used by the CDHO office to support the primary process.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436