4
4 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72200000
Estimated value
€ 33M
estimated
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence moderate
Tender for the supply of ICT brokerage services and software licenses by Gemeente Emmen.
Services · Open · European procedure
European
CharacteristicsCPV 72ServicesEU tender
01What is being requested
The assignment concerns the role of ICT Broker for Gemeente Emmen, where the focus lies on the acquisition of Standard Software and associated services.
This tender relates to the supply of Standard Software, including service, maintenance, and related services.
11€32,700,000
02Outcome
Awarded
Protinus IT B.V.
Bidders
1
03Strategic insight
Strategic insight · AI analysis
Take into account the strict separation between consultancy and migration activities. Ensure a sharp calculation of the markup percentage within the new margins. Be prepared for the penalty clauses and the processing obligations via the portal.
04Points of attention
Important · 7
Consultancy is exclusively permitted for the acquisition of new software to be purchased.Important
Deadlines in the tender documents and the Implementation Plan are binding.Important
The data processing agreement applies due to the use of a digital portal.Important
In the event of failure to meet KPIs, invoices may be suspended.Important
The penalty upon reaching phase three of the escalation model amounts to 15% of the invoices for the quarter.Important
Working hours have been adjusted to 08:00 - 17:00.Important
The upper limit for the markup percentage has been changed to 3%.Important
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Award criteria
G2.1 en G2.2weight n/a
Services as described in the sub-award criteria.
Opslagpercentageminimaal 0,5% en maximaal 3%
The markup percentage on the licenses.
07Value in context
€32,700,000
08Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME9756×
2COMPAREX Nederland B.V.SME9630×
3Protinus IT B.V.SME9632×
4Bechtle direct B.V.SME9425×
5Afas Software B.V.SME9232×
6PinkRoccade Local Government B.V.SME9234×
09Tender documents
TN515022 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250826132609pdfAug 27, 2025 · 8 KB
Bijlagen Beschrijvend document ICT Broker Rectificatie NIEUWzipMay 23, 2025 · 5236 KB
TN515022 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250523150414pdfMay 23, 2025 · 9 KB
Nota van inlichtingen 2025-05-13-1pdfMay 13, 2025 · 10 KB
Nota van inlichtingen 2025-04-30-1pdfApr 30, 2025 · 43 KB
TN515022 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250417151325pdfApr 17, 2025 · 9 KB
TN515022 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250416085356pdfApr 16, 2025 · 9 KB
TN515022 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250414153720pdfApr 16, 2025 · 8 KB
Beschrijvend document ICT BrokerpdfApr 16, 2025 · 622 KB
uea_515022_20250414134416pdfApr 16, 2025 · 330 KB
10Legal themes that may be relevant here
Advies 300> Openbare Europese aanbesteding voor beheer en onderhoud van applicaties en aanverwante ICT-diensten. De zittende leverancier heeComplaint upheldAdvies 689> Aanbesteder heeft vrijwillig bekendgemaakt dat hij een opdracht heeft gegund voor de inkoop van een softwareplatform voor gemeenComplaint upheldAdvies 33> Europese niet-openbare procedure voor herontwikkeling en realisatie van een nieuwe locatie en huisvesting van een gemeentehuis. Advies 147> Meervoudig onderhandse aanbesteding. Kan de Commissie de klacht in behandeling nemen in het geval dat niet vast staat dat de aanAdvies 86> Europese openbare aanbesteding voor levering en onderhoud. Voldoet de motivering van de gunningsbeslissing aan het vereiste dat
11Frequently asked questions
For which activities may the consultancy rate be used?
Consultancy is exclusively permitted for the acquisition of new software to be purchased for the Contracting Authority. Consultancy may not be used for migration activities from the outgoing Contractor to the New Contractor.
Are the agreed deadlines in the implementation plan binding?
Yes, the deadlines regarding the end date in the Implementation Plan and adjustments to the Agreed Use due to changes in laws and regulations are always binding. The deadlines in the tender documents are also binding.
What is the ratio between price and quality in the assessment?
The assessment is carried out according to the BPKV methodology, whereby 40 points are awarded for price and 60 points for quality.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 33 mln
Gegunde waarden in CPV 72 · diensten n=1436