AwardedServicesEuropeanOpen

Domestic help

gemeente 's-Hertogenbosch · Open · 1 lots · 375209
Type
Services
79622000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
4 criteria
Assess manuallyconfidence high

Tender for the provision of domestic help and childcare in the Municipality of ’s-Hertogenbosch for the period 2026-2029. The municipality aims to achieve a coverage rate of 130% through framework agreements.

Services · Open · European procedure

European1 exclusion groundsComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
15:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 79ServicesEU tender

01What is being requested

The assignment concerns the provision of domestic help, management/care support, and childcare for residents of the Municipality of ’s-Hertogenbosch. The framework agreements have a maximum duration of eight years with a total maximum contract value of € 160,000,000.00.

The Municipality of 's-Hertogenbosch is outsourcing the provision of domestic help for the coming years due to the expiration of current contracts. The new framework agreements will take effect on 1 January 2026.

79622000Services
1Domestic help

02Outcome

Awarded

Thuiszorg INIS B.V.

Bidders
12

03Strategic insight

Strategic insight · AI analysis
Ensure full signing of the UEA and all required documents. Pay specific attention to the signaling function and innovation in the quality plans. Take the waiting room agreement into account if you do not belong to the top 5.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 5
The municipality aims for a coverage rate of 130%.Important
Bidders must comply with the social return obligation of at least 2%.Important
Cleaning heavily soiled homes is outside the scope.Important
The bid must be legally signed by authorized signatories.Important
Financing takes place via PxQ financing.Important

05Can I take part?

Financial · 1
Auditor's report without continuity paragraphFinancial
Technical · 1
Compliance with the Program of Requirements in Annex 6Technical
Exclusion ground · 1
No Russian involvementExclusion ground

06Exclusion grounds

Exclusion grounds (1)
  • No Russian involvement

07Award criteria

G-I: Quality planweight n/a

Assessment of the submitted quality plan.

G-II: Safeguarding continuity of service provisionweight n/a

Assessment of the safeguarding of the continuity of service provision.

G-III: Signaling function at client levelweight n/a

Assessment of the signaling function at client level.

G-IV: Partner in innovationweight n/a

Assessment of the role as a partner in innovation.

08Process & timeline

Deadline for submitting questions (statement of inquiries) 1
14 mei 2025
Deadline for submitting questions (statement of inquiries) 2
13 juni 2025
Deadline for submitting bid
8 juli 2025
Announcement of provisional award
21 juli 2025
Final award and start of implementation
12 augustus 2025
Effective date of agreement
1 januari 2026

09Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

10Bidders in this segment

#Likely bidderFitWins
1TzorgUnknown10014×
2Pricewaterhousecoopers Accountants N.V.SME9554×
3Miep B.V.SME92
4Actief Huiszorg B.V.SME91
5Thuiszorg INIS B.V.SME90
6Maandag Interim Professionals B.V.SME60387×

11Tender documents

TN522280 - EF33 Aankondiging van een gegunde opdracht - Aankondiging van een gegunde opdracht publiceren 20250901143029pdfSep 2, 2025 · 14 KB
Nota van Inlichtingen 2 - TN522280pdfJun 23, 2025 · 201 KB
Beschrijvend document - Hulp bij het huishouden - TN522280 - v2.0pdfMay 28, 2025 · 782 KB
Nota van Inlichtingen 1 - TN522280 - v2.0pdfMay 28, 2025 · 99 KB
Bijlage 4 - Concept-raamovereenkomst HH 2026-2029 v2.0pdfMay 28, 2025 · 648 KB
TN522280 - EF20 Aankondiging van een opdracht - algemene richtlijn, lichte regeling 20250528163948pdfMay 28, 2025 · 8 KB
Bijlage 3 - Model Algemene voorwaarden VNGpdfMay 28, 2025 · 1006 KB
Bijlage 10 - Verslag marktconsultatie 2025pdfApr 17, 2025 · 128 KB
Bijlage 7 - Normenkader HHMpdfApr 17, 2025 · 814 KB
TN522280 - EF20 Aankondiging van een opdracht - Aankondiging publiceren 20250416145519pdfApr 17, 2025 · 8 KB
Bijlage 9 - Overnameprotocol personeel bij uitval van OpdrachtnemerspdfApr 17, 2025 · 202 KB
Bijlage 6 - Programma van eisenpdfApr 17, 2025 · 342 KB

12Legal themes that may be relevant here

13Frequently asked questions

What is the purpose of this tender?
The Municipality of 's-Hertogenbosch is establishing new framework agreements for domestic help services to replace the current contracts that are expiring.
What is the expected effective date of the new agreements?
The new framework agreements for domestic help will take effect on 1 January 2026.
For which period are the framework agreements being entered into?
The agreement for domestic help has a duration in the period 2026 - 2029.
On the basis of which indication is the domestic help performed?
The provision of domestic help is performed on the basis of a Wmo indication by the Municipality of 's-Hertogenbosch.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949