AwardedServicesEuropeanSME-friendlyOpen
Household assistance
Gemeente Heerenveen · Open · 2 lots · 377308
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
98513310
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
4 criteria
Assess manuallyconfidence high
This tender concerns the procurement of household assistance in the Municipality of Heerenveen for a maximum period of six years. The assignment is divided into two geographical lots and will be awarded based on a best value for money (price-quality ratio) approach.
Services · Open · European procedure · SME-friendly
SME-friendlyEuropeanComplete timeline
CharacteristicsCPV 98ServicesSME-friendlyEU tender
01What is being requested
The assignment concerns the provision of household assistance for the Municipality of Heerenveen, divided into two lots. The duration of the framework agreement is four years, with the possibility of a one-time extension of two years.
In the context of the Social Support Act 2015 (hereinafter: Wmo), the Municipality of Heerenveen has the responsibility to support residents in self-reliance and participation, so that they can continue to live independently at home for as long as possible. Household assistance falls under this responsibility.
1Lot 1 Heerenveen/Akkrum (blue)—
2Lot 2 Heerenveen/Jubbega (red)—
02Outcome
Awarded
Suver Thus B.V.
Bidders
3
03Breakdown by lot
Per-lot values not published — bars show only the lot breakdown.
04Strategic insight
Strategic insight · AI analysis
During the qualitative assessment, focus strongly on both the implementation plan and the innovation plan as these together determine the quality. Pay close attention to ensuring that the bid is submitted completely and on time via TenderNed to prevent exclusion. Check whether all mandatory documents, such as the GVA and the insurance policy, comply with the specified age requirements.
05Points of attention
Important · 5
The bidder can only express interest in one lot.Important
It is not permitted to bid with multiple BVs under a single parent organization.Important
The absence of a group guarantee may lead to exclusion.Important
During the information meeting, no substantive questions will be answered.Important
Changes in laws and regulations may lead to adjustments in the agreement without additional costs.Important
06Can I take part?
Financial · 3
Copy of a valid insurance policy demonstrating the required coverage.Financial
Tax office statement (not older than 6 months).Financial
Extract from the commercial register of the Chamber of Commerce (not older than 6 months).Financial
Technical · 2
ISO 9001:2015 certification or equivalent.Technical
Form for references and core competencies (not older than 3 years).Technical
Professional capability · 1
Certificate of Conduct (GVA) recommended (not older than 2 years).Professional capability
07Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
08Award criteria
quality40% - 40 punten
Assessment of the quality consisting of two parts: the implementation plan and the innovation plan.
Award criterion 1: Implementation plan20% - 20 punten
Assessment of the elaboration of the implementation plan.
Award criterion 2: Innovation plan20% - 20 punten
Assessment of the elaboration of the innovation plan.
price60%
Assessment of the price based on the rate sheet.
09Process & timeline
Publication on TenderNed
01 mei 2025
Information meeting
13 mei 2025 17:00 uur
Questions round 1
21 mei 2025 10:00 uur
Publication of memorandum of information 1
28 mei 2025
Questions round 2
10 juni 2025 10:00 uur
Publication of memorandum of information 2
17 juni 2025
Deadline for uploading bid
07 juli 2025 10:00 uur
Opening of digital vault
07 juli 2025 10:01 uur
Personal explanation of award criteria
Week 29
Intention to award
28 augustus 2025
Standstill period
29 augustus t/m 17 september 2025
Final award
18 september 2025
Implementatieperiode
19 september t/m 31 december 2025
Start overeenkomst
01 januari 2026
10Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
11Bidders in this segment
#Likely bidderFitWins
1TzorgUnknown827×
2Poetszorg, poetsen met een praatje B.V.SME806×
3Actief Huiszorg B.V.SME785×
4Miep B.V.SME776×
5Suver Thus B.V.SME711×
6Kwadrant Ondersteuning thuis B.V.SME711×
12Tender documents
TN525149 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260107115602pdfJan 8, 2026 · 153 KB
NIEUWE VERSIE Bijlage 4 - Prijzenblad - Perceel 2xlsxJun 17, 2025 · 20 KB
NIEUWE VERSIE Bijlage 4 - Prijzenblad - Perceel 1xlsxJun 17, 2025 · 20 KB
Heerenveen - Rapport Kostprijsanalyse - DEF - Juni 2026pdfJun 17, 2025 · 222 KB
Nota van inlichtingen 2 - publicerenxlsxJun 17, 2025 · 33 KB
Nota van inlichtingen 1 - publicerenxlsxMay 28, 2025 · 55 KB
Nota van inlichtingen 1pdfMay 28, 2025 · 90 KB
Presentatie Hulp in het HuishoudenpdfMay 28, 2025 · 1256 KB
Bijlage 9 - ConcernverklaringdocxMay 26, 2025 · 20 KB
Bijlage 9 - ConcernverklaringdocxMay 26, 2025 · 20 KB
TN525149 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250522171453pdfMay 22, 2025 · 18 KB
Offerteaanvraag - Hulp in het HuishoudenpdfMay 3, 2025 · 999 KB
13Legal themes that may be relevant here
Advies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 432> Europese openbare procedure voor een raamovereenkomst met één ondernemer per perceel voor diensten van inhuur van personeel voor
14Frequently asked questions
What is the objective of the assignment for household assistance?
The assignment concerns the procurement of household assistance for residents who have received a decision from the municipality. This supports the self-reliance and participation of residents, so that they can continue to live independently at home for as long as possible.
For which period is the assignment intended?
The current closed framework agreements expire on 31 December 2025. The new procurement procedure concerns the provision of household assistance for the period starting from 1 January 2026.
May a party participate as a subcontractor on both lots?
Yes, it is permitted to bid as a subcontractor for both lots. However, a party bidding as a main contractor may not also act as a subcontractor in the other lot.
What requirements apply to the reference period regarding the suitability criteria?
The reference must have been performed within the 3 years prior to the date of the first publication of this tender on TenderNed. A portion of the year 2025 may be included.
What happens if no bids are received for one lot?
If no bids are received for one lot, the contracting authority may start a procedure without prior announcement. The contracting authority may then award the contract directly to a party in accordance with Articles 2.32 to 2.37 of the Public Procurement Act (Aanbestedingswet).
Automatically compiled from the official tender data and documents.
15Estimated value versus the market
p25
€ 411K
€ 411K
median
€ 1,0 mln
€ 1,0 mln
p75
€ 8,0 mln
€ 8,0 mln
deze opdracht
Gegunde waarden in CPV 98 · diensten n=267