Het Waterschapshuis is looking for a service provider for high-quality hospitality services at the reception, in the meeting center, and in the work café. The focus is on welcoming visitors, providing a positive first impression, and assisting guests by helping them with questions and guiding them through the facilities. The service provider must have a customer-oriented attitude, demonstrate good communication skills, and possess knowledge of the organization and safety procedures. The supplier is expected to be flexible, attentive, and professional, and capable of serving multiple visitors simultaneously without compromising the quality of service.
Services · Open · European procedure
01What is being requested
Het Waterschapshuis is looking for a service provider for high-quality hospitality services at the reception, in the meeting center, and in the work café. The focus is on welcoming visitors, providing a positive first impression, and assisting guests by helping them with questions and guiding them through the facilities. The service provider must have a customer-oriented attitude, demonstrate good communication skills, and possess knowledge of the organization and safety procedures. The supplier is expected to be flexible, attentive, and professional, and capable of serving multiple visitors simultaneously without compromising the quality of service.
At the reception, the meeting center, and in the work café, we want to provide high-quality service to all our clients. By high-quality service, we mean welcoming visitors so that they can proceed with a positive feeling. It is also important to assist visitors, including by helping them with questions and guiding them through the meeting center.
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Likely competitors
05Tender documents
06Legal themes that may be relevant here
07Frequently asked questions
What is the core of the requested hospitality services?
At which locations within the organization are the services performed?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949