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CancelledServicesEuropeanOpenGreen

Hospitality services

Het Waterschapshuis · Open · 1 lots · 315251
Type
Services
79992000
Estimated value
Not published
To deadline
-914d
Dec 15, 2023 · 13:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Het Waterschapshuis is looking for a service provider for high-quality hospitality services at the reception, the meeting centre, and the work café. The focus is on a warm welcome, customer orientation, and relieving visitors of burdens by assisting them with questions and helping them navigate the building. The service provision must meet a high-quality standard, ensuring visitors leave the building with a positive feeling. The assignment is public and aimed at delivering professional and customer-oriented service.

Services · Open · European procedure

Sustainability countsEuropean
Contracting authority
Het Waterschapshuis
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
December 15, 2023
13:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
79992000
Location
Netherlands
CharacteristicsCPV 79ServicesEU tenderGreen / SPPhospitalityreceptionmeeting centre

01What is being requested

Het Waterschapshuis is looking for a service provider for high-quality hospitality services at the reception, the meeting centre, and the work café. The focus is on a warm welcome, customer orientation, and relieving visitors of burdens by assisting them with questions and helping them navigate the building. The service provision must meet a high-quality standard, ensuring visitors leave the building with a positive feeling. The assignment is public and aimed at delivering professional and customer-oriented service.

At the reception, the meeting centre, and in the work café, we want to offer high-quality service to all our customers. By high-quality service, we mean welcoming visitors so that they can continue their day with a good feeling. It is also important to relieve visitors of burdens, including by assisting them with questions and helping them navigate the meeting centre.

79992000Services
1Hospitality services—

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1Tempo Team Group B.V.SME9866×
2Randstad Uitzendbureau b.v.SME97135×
3Maandag Interim Professionals B.V.SME96387×
4Bender Detachering B.V.SME96107×
5Driessen B.V.SME9697×
6YER Nederland B.V.SME9597×

05Legal themes that may be relevant here

06Frequently asked questions

What is the core of the requested hospitality services?
The assignment focuses on high-quality service at the reception, the meeting centre, and the work café. The goal is to welcome visitors and relieve customers of burdens by assisting them with questions and helping them navigate the building.
How are the duties of the hospitality staff carried out?
The staff members fulfill both the role of receptionist and that of host/hostess for the meeting centre. These roles are often rotated during a working day to ensure sufficient variety in the work.
Which criteria apply to the execution of the assignment?
Sustainability criteria are taken into account during the execution of the assignment.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949