Physical and Digital Document Flows
The Municipality of Almere intends to digitalise the current printing and dispatch assignment for tax assessments, which has hitherto been carried out by DataB Mailservice B.V. The objective is to modernise service delivery by making greater use of digital channels, specifically the website ‘mijn overheid.nl’. This procurement concerns a market consultation for services that manage both physical and digital document flows, including the design, printing, dispatching, and archiving of tax assessments. The municipality expects a supplier that offers an integrated solution, compatible with existing systems, and that meets requirements for privacy, security, and accessibility. The focus lies on reducing paper usage, accelerating processing time, and improving customer satisfaction through digital self-service. The tender is intended for a service provider with experience in the public sector, digital transformation, and document management.
Services · Marktconsultatie · National procedure
01What is being requested
The Municipality of Almere intends to digitalise the current printing and dispatch assignment for tax assessments, which has hitherto been carried out by DataB Mailservice B.V. The objective is to modernise service delivery by making greater use of digital channels, specifically the website ‘mijn overheid.nl’. This procurement concerns a market consultation for services that manage both physical and digital document flows, including the design, printing, dispatching, and archiving of tax assessments. The municipality expects a supplier that offers an integrated solution, compatible with existing systems, and that meets requirements for privacy, security, and accessibility. The focus lies on reducing paper usage, accelerating processing time, and improving customer satisfaction through digital self-service. The tender is intended for a service provider with experience in the public sector, digital transformation, and document management.
In the past, Almere has used the supplier DataB Mailservice B.V. for the printing and dispatching of tax assessments. We now observe that the printing/printing/dispatching service delivery is moving in a completely different direction, namely the more digital dispatching of assessments, making use of, among other things, the website “mijn overheid.nl”. Under the guise of making things easier, the municipality is therefore committing to further digital development in the ability to offer tax assessments.
02Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
03Likely competitors
04Tender documents
05Legal themes that may be relevant here
06Frequently asked questions
What is the purpose of this market consultation?
What kind of services are expected within this assignment?
What shift in service delivery is taking place?
Automatically compiled from the official tender data and documents.
07Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949